Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


...

...




Html
 <div class='lang-box-pdf'>
	<div>
		<div class='google-lang'>
			<div id='google_translate_element'>
			</div>
			<script type='text/javascript'>
					function googleTranslateElementInit() {
						new google.translate.TranslateElement({pageLanguage: 'en', includedLanguages: 'de,es,fr,it,nl', autoDisplay: false}, 'google_translate_element');
						}
			</script>
			<script type='text/javascript' src='//translate.google.com/translate_a/element.js?cb=googleTranslateElementInit'></script>
		</div>
		
		<div class='pdf-button'>
			<a href='https://confluence.wildix.com/spaces/flyingpdf/pdfpageexport.action?pageId=75792739' alt='Convert to .pdf' title='Convert to .pdf'><img src='https://confluence.wildix.com/download/attachments/14549012/pdf-button-download-wildix-documentation.png'></a>
		</div>
	</div>
</div>
Info

This guide will lead you through the process of Microsoft Teams integration usage, starting from the app installation and activation, and ending with practical examples for call placing.  

Requirements

Created: July 2020

Permalink: https://confluence.wildix.com/x/Y4GEB

Panel
borderColor#ededed
bgColor#ffffff
titleColor#000000
borderWidth1px
titleBGColor#ededed
borderStylesolid
titleFeatures
  • Click-to-call from the Users and Call History columns

  • Call History for the call done through the PBX
  • Dialpad

Table of Contents
maxLevel3

Link to the application

The application is available for download from this link.

Configuration of Domain Whitelist

Note

More information about the domain whitelist available here.

Whitelist is configured in WMS -> Settings -> PBX -> Security.

To configure a domain whitelist:

  1. Enter the domain name 'https://msoffice.wildix.com' and click + to add the value:

    Image Removed

  2. After you enter the value, click Save:

Activate Microsoft Teams Connectors for all Company Members

Note

'Upload a custom app' option is only available for members with admin rights on Office365.

  1. Click on the 'Apps' tab on the bottom-left menu of Microsoft Teams.

    Image Removed

  2. Scroll the menu until you see the 'Upload a custom app' item and click on it.

  3. In the picklist, choose 'Upload for your organization'.
  4. Browse your computer and choose wildix_teams.zip downloaded from the link above.

    Image Removed

  5. Click on 'Open' to add the Application to Microsoft Teams.

  6. A new category now appears in the 'Apps' menu: 'Built for your organization'.
  7. All your colleagues can now find this application from the 'Apps' section in their Team interface.

Integration Installation for colleagues

Image Removed

...

Click on the 'Apps' tab on the bottom-left menu of Microsoft Teams.

...

In the menu, proceed to the 'Built for your Organization' section.

...

Click on the 'Wildix' item.

Image Removed

...

Click on the 'Add' button.

Image Removed

...

Click on the 'Login to Azure' button. After the login you should see the next form:

Image Removed

Fill in your PBX credentials to the form and click on the 'Connect' button

Warning

Keep the Collaboration open while working with the app 

Application Usage

Warning

Keep Collaboration open while working with the app

Once you end the setup process you can access the application from the left side navigation panel. 

Image Removed

The application interface consists of three columns:

Dialpad

A place to fill in the phone number and dial it. The call is placed through the PBX. 

Select your current device

Note

More information about the assigned devices available here.

A select list. Here you can choose which device you want to use for incoming and outgoing calls. 

Users

List of all users from your linked Microsoft Azure account with:

  • Contact name
  • Job Title
  • Phone number 

Call History

List of previous calls with:

...

teams4Wildix Datasheet

Image Added

The datasheet is a preview of the teams4Wildix integration coming in Q3 of 2021.

teams4Wildix user guide is coming soon.

Note

The user guide of the pre 2021 Microsoft Teams integration can be found here: https://drive.google.com/drive/u/0/folders/1aUGV-v9EMhMCCs0LlydOpoYkUSrHoSyK