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Info

Outlook integration supports: Calendar Sync, Presence, User pictures, Click2call, IM, Call popup, Caller name lookup, live search in Outlook contacts, URL to create / edit contact during an incoming call.

Updated: February 2017

Permalink: https://confluence.wildix.com/x/DANKAw


Features

  • Calendar Sync
  • Presence and user pictures
  • Click2call and IM
  • Call popup
  • Caller name lookup and live search in Outlook contacts
  • URL to create / edit a contact during an incoming call

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  • WMS version starting from 3.82.32155.24
  • Wildix Collaboration
  • Windows 7, 8.1, 10 (32 and 64 bit)
  • MS Office 2007 or higher
  • User License: UC-Business per each user 

For Calendar Sync:

  • Min. Outlook version: 2007

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  • Min. Outlook version: 2016
  • Office Pro Plus 2016 or Office Standard 2016 + Skype for Business (make sure Skype is not running, since Microsoft accepts only one source for presence)
Warning

Current limitation: Android Collaboration App vs Outlook Calendar

  • It is not recommended to enable option “User status when talking on mobile” on Android Collaboration App (Advanced Settings) in case of using Outlook Calendar Integration: after completing a mobile call, user status might not be able to go back to its previous state due to the Outlook Calendar sync, and might remain incorrect.

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