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Info

HWaaS - Hardware as a Service.

Download Wildix HWaaS Agreement: https://drive.google.com/drive/u/1/folders/1a_bTcHIZrxz-ERSkW5vupAma6TA92F4_

Created: June 2020

Updated: September 2021June 2022

Permalinkhttps://confluence.wildix.com/x/nIBtB

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Where to find the pricelist?

  1. Go to WMP
  2. Click Price list on the top panel
  3. Select the format (EXCEL/ PDF)
  4. Click OpEx to download the pricelist

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<iframe src="https://fast.wistia.com/embed/medias/vpvdep1bwe" width="560" height="315" frameborder="0" allowfullscreen="allowfullscreen"></iframe>

How to convert CAPEX into HWaaS? 
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convertintohwaas

You can convert already purchased CAPEX devices into HWaaS.

The following changes are applied once the conversion is confirmed: 

  • Credit note (CN) is issued for the selected devices during 5 business days. You can check the CN calculation logic in Customer Care FAQ

  • Billing cycle is synced with PBX licenses (1m /1y / 5y)

  • HWaaS subscription is kept for 6 months starting from the conversion date

Limitations

Devices cannot be converted to HWaaS in the following cases:

  • PBX has a LifeTime licenses

  • PBX doesn't have any licenses

  • PBX has mixed services or licenses

Steps to convert

  1. Go to the tab Customers and select your customer's company
  2. Click on three dots on the right-hand side from your customer

  3. Click Devices
  4. Select one or multiple devices and click Convert to HWaaS 



  5. To confirm the conversion, click Agree  



  6. The converted devices are displayed in Devices within 10 minutes


What happens if Partner has overdue invoice payments?

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