Versions Compared

Old Version 51

changes.mady.by.user Tatiana Bieliakova

Saved on

compared with

New Version 52

changes.mady.by.user Tatiana Bieliakova

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Info

This document describes how to configure and exchange SMS messages using CLASSOUND service.

For US/ Canadian Fully Ported Numbers support starts from WMS v. 5.02.20201015.2.

For non-US/ Canadian numbers, support starts from WMS Beta v. 5.04.20211214.3.

Created: August 2020

Updated: May June 2022

Permalink: https://confluence.wildix.com/x/OISEB

...

There are several ways to send bulk SMS via CLASSOUND:

...

sending bulk SMS via Collaboration, Mail2SMS service and via API. See instructions for each type below. 

Note
Note

Notes: 

  • Only outgoing SMS are supported.
  • To provide possibility for clients to contact back the sender, you can add Kite link to the SMS message. Kite documentation: Wildix WebRTC Kite - Admin Guide: Create Kite link
  • If you want to change sender name (User Name), you can do it in 2 ways: 
    • Manually: change name of relevant user in WMS -> Users
    • Automatically via API: https://{domain}/api/v1/doc/#operation/updatePBXColleague


Sending bulk SMS via Collaboration

1.  From Collaboration top menu, click on the Add button 

...

Bulk SMS sending via Mail2SMS service

Note

Note: Only outgoing SMS are supported.

To be able to send bulk SMS via Mail2SMS service, SMS server profile should be configured in WMS -> Settings -> System -> Fax/SMS server. 
See documentation: WMS Settings Menu - Admin Guide: FAX/SMS server.

...

Mass SMS sending via API is available for all DIDs (US/Canadian and other countries). 

Note

Notes:

  • Only outgoing SMS are supported.

    • Note: To access APIs Online Documentation (WMS 5.0X/ 4.0X),  use the following URL: https://<pbx-host>/api/v1/doc/#operation/addOriginateSms (available only for admin user/ users with admin rights!)

    Make an HTTP POST/GET request with basic authorization (username/ password of the user who is the SMS sender) to http(s)://<PBX_IP_Address>/api/v1/originate/sms.

    ...