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| Info |
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This guide provides all the necessary information connecting and using WP410, WP480G, WP490. End user brochures in English, Italian, French and German are available at this link: Wildix VoIP Phones - End User Brochures Updated: May 2019 WMS version: 3.88 / 4.01 Permalink: https://confluence.wildix.com/x/BQI8AQ |
| Table of Contents |
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Packing list
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| Warning |
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Important: The feature is supported only on WP480G/WP490G 2017, WelcomeConsole. It works only for users of the same PBX! |
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Contact center BLF (4.01)
It is possible to log into Call groups as a dynamic user via BLF "Contact center" on WP4X0
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. Detailed information can be found in Call distribution in Call groups Guide.
Call management
Place a call
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| Note |
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Notes:
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Note: It is possible to enable sidetone on WP480 and WP490 2017 via |
Call from Phonebook:
- Press Phoneb Soft key or Phonebook key
- Press Filter Soft key and select a phonebook
- Press Search Soft key then type the name/ number
- Press Enter Soft key to confirm
- Press Dial Soft key
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- Press Voicemail key to access the graphical Voicemail menu (long press on key “1” on WP410 / WP480G 2016)
- If requested, enter the first five characters of your password
Select the message and press Play Soft key to listen to the message; press Info Soft key for more information (Name, Number, Date, Duration) and then Delete to delete the message
Note Note: Voicemail messages can be forwarded to multiple users. Consult Forward a Voicemail to another user.
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Detailed information about Voicemail service: Voicemail Guide. For the information on how to set up your Voicemail greetings, please refer to Feature Codes Admin Guide. For the information on how to set up call forwarding to Voicemail, please refer to Appendix 2 - Call features. |
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For reset and recovery of WP4X0 2015-2017, refer to Reset and Recovery of WP410 2015-2017 Manual.
Custom provisioning settings
You can set custom parameters to change different settings. For example, enable sidetone or display detailed hangup reasons. Consult Provisioning Custom Settings for details.
Appendix 1 - BLF keys distribution scheme
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- Status: view IP, Mac, Firmware of your phone
Backlight settings: set the backlight level of the screen and select the timeout (min - 20 sec, max - 1 hour or Always On) after which the phone's screen should turn off
Note: The backlight settings of WP490EXT extension module are synced with WP490G.Note Note: The backlight settings of WP490EXT extension module are synced with WP490G 2016-2017.
Audio settings: adjust Talk, Tone, Mic, Key, Ring Volume,
Headset Ring Mode: allows you to decide whether ringtone should be played via Headset or via Handsfree when Headset is connected
Handsfree sound input: allows you to select the active microphone in handsfree mode when the handset is lifted (either handset's microphone or phone's microphone)
- Network: access to this menu is recommended for PBX administrator
- Autoprovision: access to this menu is recommended only for PBX administrator
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