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Users

2 PBXs in WMS Network, each with its own Active Directory for users

To make it work, proceed as follows:

1. Make import of users via Active Directory on Server PBX
2. Access Client PBX and move users from Server PBX to Client PBX
3. Enable Active Directory sync on Client PBX: connect as root via SSH to Client PBX and create the file /rw2/etc/ad_connect.conf
4. Copy the contents of the file ad_connect.conf from Server PBX to Client PBX

Result: Single Sign-On for Active Directory works for users on Client PBX.

Devices

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Modify devices sync

To disable the sync:

• Add parameters disable_sync_portal=1  and disable_sync_manual=1 to the config file file /rw2/etc/pbx/device_sync.conf
  Available values: 1 – sync is disabled; 0 – sync is enabled

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Modify g729 transcoding for web phone calls to trunks which do not support

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g711

To enable g729 transcoding, edit the file edit the file /etc/callweaver/sip-general-custom.conf:

• Add the parameter g729_transcoding=yes

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Modify HD codecs on PBX 

The feature is enabled by default starting from WMS version 4.01.44329.36. To disable it:

• Edit the file /etc/callweaver/sip-general-custom.conf by adding the following lines: 

disallow=all
allow=alaw:20,ulaw:20,g729:20,vp8,h264,h263,h263p

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callweaver -rx "sip reload" 

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Modify presence status monitoring via BLF keys

The feature is enabled by default starting from WMS version 4version 4.01.44251.31. To disable it:

• Edit the file /etc/callweaver/sip-general-custom.conf by adding the following lines: 

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callweaver -rx "sip reload" 

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Modify direct SDES-SRTP  

Anchor
sdessrtp sdessrtp

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 To modify:

• Edit the file /etc/kamailio/cfg.d/host_specific_custom.cfg by adding the following lines: :

  Available values:
  • sdes_srtp=i:1" - to enable
  • sdes_srtp=i:0" - to disable

modparam("pv", "varset", "device_caps_sdes_srtp=s:(Wildix WP4[8|9]0GR[3|4])|(Wildix .*BRI)|(Wildix Wildix W0[1-2]PRI)")
modparam("pv", "varset", "sdes_srtp=i:10")

*restart SIP proxy via console (/etc/init.d/kamailio restart)

• (only for BRI/ PRI mgw) Add a custom provisioning parameter SRTPForceUse=yes to [wildixgw] section of the file /rw2/etc/provision.conf

• Send the new configuration to devices via Configure / Sync device option in WMS -> Devices

Select a specific GSM gateway 

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selectgsmgateway selectgsmgateway

The option allows selecting a specific GSM gateway for SMS sending for each separate user (available starting from WMS v. 4.03.44914.04):

• Access smsd-route.conf file via SSH as root: 

  Code Block
  nano-tiny /etc/wildix/smsd-route.conf

• Specify user extension and MAC address of GSM gateway, for example:

  Code Block
  101,9c7533014b00 102,9c7533014b00 103,9c7533014b00 104,9c7533014b01

Check registration status of Call group members during call distribution

The feature is disabled by default. When enabled, unavailable users (means no registered devices or no push for mobile apps), do not receive calls from a queue. The logic is applied only for Call group calls.

To enable it:

• Edit the file file etc/callweaver/sip-general-custom.conf by adding the line: 

  Code Block
  send_regevent_devstate = yes

  To disable, add  add the line: send_regevent_devstate = no

• Reload SIP by running the command: 

  Code Block
  callweaver -rx'sip reload'

Enable Direct RTP between Kite and Web phone (WMS 5.0)

The feature is disabled by default. To enable it, add the following line to the file /rw2/etc/kamailio/host_specific_custom.cfg: 

modparam("pv", "varset", "ice_drtp=i:1")

Trunks

Enable Q-value (serial forking) for trunk registration

To enable q-value (serial forking) parameter via custom register string:

• Copy registration line for some trunk from /etc/callweaver/sip-registration.conf (Example: register => 144?144:123456:”144″@10.168.0.144:5060)

• Uncheck Enable registration option in Trunk Settings (WMS -> Trunks)
• Add new line into /etc/callweaver/sip-general-custom.conf: register  register => 144?144:123456:”144″@10.168.0.144:5060~~0.6 (where 0.6 is q-value)
• Run the command: 

callweaver -rx “sip reload”

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Modify sending keep-alive packets via UDP packets to keep RTP ports opened

The option improves symmetric RTP/ NAT by allowing keep-alive packets to be sent via UDP packets for PBXs located behind NAT. 

To send UDP packets (by by default, RTP packets are sent), proceed with the following:

• Add the parameter rtpkeepalive_mode=udp (available values [udp|rtp]) to the file etc/callweaver/sip-general-custom.conf

Dialplan

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Exit code 0 from voicemail 

Starting from WMS Stable Version 3.88.41762.32, support for exit code 0 from voicemail allowing caller to speak with an operator was added.

How to use:

• Add the letter ‘o’ as called number to the Dialplan context (that is where the “0” key sends the caller)

How to enable:

• Add the parameter operator=yes to the file voicemail.conf. It allows  It allows sender to hit 0 before/ after/ during leaving a voicemail to reach an operator

Allow overriding of Global Call groups settings 

The option allows overriding of Global Call groups settings (see the chapter below below) and saving custom parameters after each system upgrade.

To override Global Call group settings, you need to edit queues-general-custom.conf which is included in file in file queues.conf.

• Access queues-general-custom.conf via SSH as root: 

  Code Block
  nano-tiny /rw2/etc/callweaver/queues-general-custom.conf

• Add a custom parameter, for example, autofill = yes (by default, the file queues.conf contains autofill = no parameter)
  
• Save changes

Global Call groups settings

Global Call group settings are defined and configured in [general] section of the configuration file file queues.conf (the path to the file: /rw2/etc/callweaver/queues.conf).

[general] section

The section contains global settings that are applied to all Call groups.

• persistentmembers = yes 

With persistentmembers With persistentmembers enabled, all dynamically added Call group members (via Feature code "Call group management" 97, WebAPI "Call group login" and Contact center feature in Collaboration) are stored in their Call groups and therefore saved after the system restart. 

• autofill = no 

With autofill disabled, a Call group attempts to deliver calls to members in a serial manner. This means only one call is attempted to be distributed to members at a time. Additional callers are not distributed to members until that caller is connected to a member. With autofill enabled, callers are distributed to available agents simultaneously. The parameter allows you to more efficiently distribute calls between Call group members, especially if there are several callers in a queue and several members can accept a call. 

Integrations

Hotel PMS

WHoteld package supports some custom configuration parameters that can be changed by editing the file /etc/wildix/whoteld_manager_custom.conf.

List of the available parameters:

• ReSyncType is used to modify data synchronization procedure. The following values are available:
  • Full - allows all synchronizations
  • Forbid - denies any data synchronizations
  • Lite - denies synchronization requests to FIAS/ XOpen interfaces
• DnDBehaviour -  setup for the DND event processing. The following values are available:
  
  • std - accepts DND events only from FIAS interface
  • extended - allows handling DND events also from PBX and XOpen interfaces
• (removed to another file. See information below) BadgeTimeout - timeout for waiting on the badge programming response 

• Supported values: 2 min - 6 min - 10 min (min - default - max) 

  Note
  Note: Starting from WMS Beta Version 3.88.42955.49, the parameter "BadgeTimeout" is removed from whoteldwhoteld_manager_custom.conf to whoteld_manager_custom.conf. The new default timeout is 60 seconds. New supported values: 20-600 seconds (min-max).

Fax Server

Adjust the resolution of outgoing faxes 

To adjust the resolution:

• Edit the config file file /rw2/etc/faxglobal.conf by  by specifying the desired horizontal and vertical resolution of the image in pixels per inch
• For example: XResolution=204 YResolution=391
• Other widespread resolutions: 204x98, 204x391, 408x391

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