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The feature is available for internal and external (available starting from WMS 5.02) calls. TAdditionally, to enable it for external calls, you need to take additional steps using use Global Dialplan variable REPORT_USER_STATUS_FOR_EXT_CALLS.
Available values:
- all - the system reports user status, status message and duration if available
- status - the system reports only user status
- no - disables the feature
Take these steps to enable the feature:
- Set Global Dialplan variable REPORT_USER_STATUS_FOR_EXT_CALLS=all in WMS -> Dialplan -> General Settings or in a separate Dialplan procedure
Set language En or En-us in Dialplan procedure used for managing external calls
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