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This guide explains how to use paging on a Wildix system. Created: March 2018 Updated: February 2019September 2021 Permalink: https://confluence.wildix.com/x/vAc8AQ |
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The paging method is selected automatically by the system, no special configuration is required - the PBX administrator must only create a Paging group, as described in Chapter Paging group. Paging over RTP is preferred (if possible based on network configuration and available devices), if it is not available, paging is sent via SIP calls.
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Multicast paging uses:
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Note: In the case of multiple paging groups, RTP multicast works for the first 10 groups only. If, say, a user belongs to 12 paging groups, paging of the first 10 groups is sent via RTP multicast, and paging of the rest 2 groups is sent via SIP calls. |
Paging over SIP calls
Limitation on the number of paging calls:
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To start using Paging, first of all, you need to create a Paging group:
- Go to WMS -> Dialplan -> Paging Groups
- Click + to add a new group
- Enter the name of the group
- Use search to select users/ double-click on users you want to add to the group
- Click Save
Now You can create up to 100 paging groups. Once created, you can use Feature Code (91 by default) to call this Paging group and pick up a Paging call, . Find more information in in Feature Codes Admin Guide.
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Calls are no longer interrupted by Paging / Intercom including all devices; a user who is already on the phone, receives Paging / Intercom calls as a normal second incoming call. This behavior can be changed via Dialplan Custom application. Check Dialplan applications Admin Guide for more information. |
Setting a sound before a message is broadcast to the Paging group
If needed, you can set a sound to be played in Paging group before they hear the caller’s message. For this, go to WMS -> Dialplan -> Dialplan rules and modify users dialplan by making an entry that includes 2 Custom applications with the following variables:
SIPAddHeader(Call-Info: sip:wildixgw;answer-after=0)
Page(Local/*91X@users,A(00000/audio_notification))
Where:
- 3455 is the number you choose to set for this Paging group
- *91 is a prefix and feature code for Paging (available in WMS -> Dialplan -> Feature codes)
- X is the Paging group ID
- audio_notification is the name of the audio file that you need to choose from WMS -> Sounds.
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Note: The caller also hears the sound that you intend to play in the Paging group. |
Delayed Paging
Record a message and have it delivered as a page. Read the document: Delayed Paging
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