Page Comparison

<div id="fb-root"></div>
<script>(function(d, s, id) {
  var js, fjs = d.getElementsByTagName(s)[0];
  if (d.getElementById(id)) return;
  js = d.createElement(s); js.id = id;
  js.src = 'https://connect.facebook.net/en_US/sdk.js#xfbml=1&version=v2.11';
  fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script>

...

Before using the handset

Unboxing

Examine the package for evidence of physical damage prior to opening. If there is a proof of mishandling, report it to your certified Wildix Partner.
Make sure that all the components are present in the shipping package/box:

W-AIR 70Basic:

• 1 x Handset Unit
• 1 x Charger with A/C adapter 
• 2 x Battery, AAA
• 1 x Battery cover
• Optional case with belt clip on demand, code: WAIR-Basic-8PC (a bundle of 8 pieces) 

W-AIR 100 (End Of Life):

• 1 x Handset Unit with li-lion battery
• 1 x A/C Adapter
• 1 x Charger
• 1 x Belt Clip
• Optional case on demand, code: WAIR100-PC

W-AIR 150LifeSaver:

• 1 x Handset Unit
• 1 x A/C adapter
• 1 x Charger
• 1 x Battery
• 1 x Belt Clip Cover
• 1 x Pull Cord Cover
• 1 x Belt Clip
• 1 x Svirvel for belt clip

Compatible headsets:

Wildix headsets: http://www.wildix.com/voip-phones-and-headset/#headsets

Third W-AIR Med:

• 1 x Handset with Lithium-Ion battery
• 1 x charger
• 1 x A/C adapter
• 1 x belt clip and belt clip cover

W-AIR Office: 

• 1 x Handset with Lithium-Ion battery
• 1 x charger
• 1 x A/C adapter
• 1 x belt clip and belt clip cover

Compatible headsets:

Wildix headsets: http://www.wildix.com/voip-phones-and-headset/#headsets.

Third party headsets integrated with Wildix: Wildix Compatible Headsets – Jabra, Plantronics, Sennheiser, JPL, Axtel.

Safety information

Using the battery

• Never dispose of the battery in fire, otherwise it could explode
• Never replace the battery in potentially explosive environments, for example close to inflammable liquids/gases
• Use ONLY approved batteries and chargers from the vendor or the operator
• Do not disassemble, open or damage the battery, use it carefully to avoid a short circuit

Using the Charger 

Input Voltage: 110-240VAC; Output Voltage 5.5VDC / 600mA.
For the best performance, charge the handset for at least 10 hours the first time.

When charging, make sure that the room temperature is between 0°C and 25°C /  32°F and 77°F.
Do not leave the handset in direct sunlight when charging. The battery has a built-in heat sensor that stops the charging when the temperature is too high.
There is a charging status indicator on the phone display.

Before using the phone, carefully read the safety information: https://www.wildix.com/safety-information/

Put into operation

W-AIR 70Basic:

1. Open the battery compartment by pressing the battery cover and sliding it. it 
2. Remove the battery cover, insert the batteries and close the battery compartment. compartment 
3. Place the phone into the charger and fully charge the battery; for the best performance, charge the handset for at least 10 hours the first time (charging status is indicated on the display)

W-AIR 100 (End Of Life):

1. Open the battery compartment by pulling the latch. latch 
2. Lift the battery cover and remove the battery. battery 
3. Remove the protective foil from the battery contacts. contacts 
4. Reinsert the battery and close the battery compartment (make sure the latch is fully locked)
5. Connect the A/C adapter to the charger
6. Place the phone into the charger and fully charge the battery (this may take up to 5 hours) 

The blue LED of the charger is on when the phone is properly placed into the charger and charging

W-AIR 150LifeSaver:

• Open the battery compartment by turning the lock lever. 
• Lift the battery cover and remove the battery. battery 
• Remove the protective foil from the battery contacts. contacts 
• Reinsert the battery and close the battery compartment. 
• Connect the A/C adapter to the charger.
• Place the phone into the charger and fully charge the battery (this may take up to 6 hours). 

The blue LED of the charger is on when the phone is properly placed into the charger and charging. 

How to open the back cover:

...

W-AIR

...

W-AIR 150

...

Phone Overview

W-AIR 70

...

Med:

• Open the battery compartment by turning the lock lever
• Lift the battery cover and remove the battery 
• Remove the protective foil from the battery contacts 
• Reinsert the battery and close the battery compartment
• Connect the A/C adapter to the charger
• Place the phone into the charger and fully charge the battery (this may take up to 10 hours)

The blue LED of the charger is on when the phone is properly placed into the charger and charging. 

W-AIR Office:

• Open the battery compartment by turning the lock lever
• Lift the battery cover and remove the battery 
• Remove the protective foil from the battery contacts 
• Reinsert the battery and close the battery compartment
• Connect the A/C adapter to the charger
• Place the phone into the charger and fully charge the battery (this may take up to 10 hours)

The blue LED of the charger is on when the phone is properly placed into the charger and charging. 

How to open the back cover:

 W-AIR Basic

W-AIR 100 (End Of Life)

W-AIR LifeSaver

W-AIR Med 

W-AIR Office 

The serial number and IPUI number of each handset is situated either on a label behind the battery, or on the package label.

Phone Overview

W-AIR Basic

1- LED indicator

Indicates Missed call / New Voicemail / Low battery. LED behavior can be configured in W-AIR DECT Handset - W-AIR Basic, W-AIR 100, W-AIR LifeSaver, W-AIR Med, W-AIR Office.

2- 2 Soft keys

Select different options indicated in the lower part of the screen. From the idle used to access Contacts / Central directory menu.

3- Menu / Confirmation / Selection key

4- Off-hook / answer key

Press during a call to activate the speaker mode.

5- Voicemail key (long press)

6- Key lock (long press)

7- Headset jack (3.5 mm)

8- Navigation keys

Press Up / Down Navigation keys during a call to adjust the volume.

Press Left Navigation key during a call to mute/unmute the microphone.

9- On-hook / hangup key / back key

10- Silent mode key (long press)

When enabled, no sounds are played on the handset.

W-AIR 100 (End Of Life)

1- LED indicator

Missed call / New Voicemail / Low battery. LED behavior can be configured in W-AIR DECT Handset - W-AIR Basic, W-AIR 100, W-AIR LifeSaver, W-AIR Med, W-AIR Office.

2- Volume Up / Down key (on the side panel)

3- Mute key (on the side panel)

4- 3 Soft keys

Select different options indicated in the lower part of the screen. From the idle used to access Contacts / Central directory / Calls menu.

5- Speaker Key

6- Confirmation / Selection key

7- Off-hook / answer key

8- Voicemail key (long press)

9- Key lock (long press)

10- Headset jack (3.5 mm) (on the side panel)

11- Navigation keys

12- Menu key

13- On-hook / hangup key / back key

14- Silent mode key (long press)

When enabled, no sounds are played on the handset.

W-AIR LifeSaver

1- LED indicator

Missed call / New Voicemail / Low battery. LED behavior can be configured in W-AIR DECT Handset - W-AIR 70Basic, W-AIR 100, W-AIR LifeSaver, W-AIR Med, W-AIR 150Office.

2- 2 Soft keys  (used to select - Volume Up / Down key (on the side panel)

3- Mute key (on the side panel)

4- 3 Soft keys

Select different options indicated in the lower part of the screen, from . From the idle used to access Contacts / Central directory / Calls menu)

Select options indicated in the lower part of the screen.

3- Menu / Confirmation / .

5- Speaker key

6- Confirmation / Selection key4

7- Off Off-hook / answer key

Press during a call to activate the speaker mode.

5- Voicemail 8- Voicemail key (long press)6

9- Key  Key lock (long press)

10- Emergency button7

11- Headset  Headset jack (3.5 mm) (on the side panel)

8- Navigation keys

Press Up / Down Navigation keys during a call to adjust the volume.

Press Left Navigation key during a call to mute/unmute the microphone.

912-Pull cord jack (on the side panel)

13- Navigation keys

14- Menu key

15- On-hook / hangup key / back key

1016- Silent mode key (long press)

When enabled, no sounds are played on the handset.

W-AIR

...

Med

1- LED  LED indicator

Missed call / New Voicemail / Low battery. LED behavior can be configured in W-AIR DECT Handset - W-AIR 70Basic, W-AIR 100, W-AIR LifeSaver, W-AIR Med, W-AIR 150Office.

2- Volume  Volume Up / Down key (on the side panel)

3- Mute  Mute key (on the side panel)

4- 3  3 Soft keys (used to select

Select different options indicated in the lower part of the screen, from . From the idle used to access Contacts / Central directory / Calls menu)

...

.

5- Speaker Key Speaker key

6- Confirmation  Confirmation / Selection key

7- Off Off-hook / answer key

8- Voicemail  Voicemail key (long press)

9- Key  Key lock (long press)

10- Headset - Emergency button

11- Headset jack (3.5 mm) (on the side panel)11- Navigation keys

12- Menu key

13 - Navigation keys

14- On-hook / hangup key / back key14

15- Silent  Silent mode key (long press)

When enabled, no

...

sounds are played on the handset.

W-AIR

...

Office

1- LED indicator

Missed call / New Voicemail / Low battery. LED behavior can be configured in W-AIR DECT Handset - W-AIR 70Basic, W-AIR 100, W-AIR LifeSaver, W-AIR Med, W-AIR 150Office.

2- Volume  Volume Up / Down key (on the side panel)

3- Mute  Mute key (on the side panel)

4- 3  3 Soft keys (used to select

Select different options indicated in the lower part of the screen, from . From the idle used to access Contacts / Central directory / Calls menu)

...

/ Central directory / Calls menu.

5- Speaker  Speaker key

6- Confirmation  Confirmation / Selection key

7- Off-hook / answer key

8- Voicemail key (long press)

9- Key lock (long press)

10- Emergency button

11- Headset  Headset jack (3.5 mm) (on the side panel)

12-Pull cord jack (on the side panel) Menu key

13 -   Navigation keys

14- Menu key15- On-hook / hangup key / back key

1615- Silent  Silent mode key (long press)

When enabled, no sounds are played on the handset.

Main Menu

1 – Contacts: local phonebook

2 – Central directory: online access to the shared PBX phonebooks

3 – Calls: call list

4 – Connectivity: register / deregister the handset

5 – Settings: personal handset settings

6 – Audio settings

7 – Alarms: alarm clock / wake up call setting (W-AIR 100 (End Of Life) / W-AIR LifeSaver / W-AIR Med / W-AIR 150Office)

Register a handset

Go to Connectivity menu.

Register a handset to the base station

1. Select Register
2. (W-AIR 100 (End Of Life) / W-AIR LifeSaver / W-AIR Med / W-AIR 150Office) Select an empty slot 
3. Enter the PIN (by default, 0000)
4. Press OK
   
   

Deregister a handset from the base station

1. Select Deregister
2. Enter the Access code and confirm by pressing Yes

Multi registration (W-AIR 100 (End Of Life) / W-AIR LifeSaver / W-AIR

...

Med / W-AIR Office)

W-AIR 100 / 150 (End Of Life), W-AiIR LifeSaver, W-AIR Med and W-AIR support multi registration, which means a handset is able to remember up to 10 accounts it had been previously registered to:

• Go to Connectivity menu 
• Up to ten previous registrations appear on this list, select one and confirm the operation, the handset will automatically register to it
  
  

Login (Assign to user)

1. Press the red On-hook Key to switch on the phone
2. Wait till the signal is found and the phone screen displays “login_x”, “unkown_x”
3. Dial 99 and press the green Off-hook Key
4. Follow the audio instructions to enter your extension number and your password
5. Press 1 when prompted to use this phone.

Example: 
Password: 4Ag7$
Enter: 4247*

Local contacts

Go to Contacts menu.

Add contact

1. Press the Soft key More and select Add contact
2. Fill in the fields: it is possible to add the name, Work, Mobile, Home or Other phone numbers, select a ringtone to be used for this contact.
3. When ready, press Save Save
   
4. Confirm by pressing Yes

Edit /call contact

1. Select a contact
2. Press Edit to edit the contact
3. Press Save when ready
4. Confirm by pressing Yes

Delete contacts

1. Select a contact and press More
2. Select Delete contact to delete the selected contact or Delete all contacts to delete all the contacts  
3. Confirm by pressing Yes

Assign a Speed Dial number to a local contact

1. Select a contact that you wish to assign a speed dial number to
2. Press More and select Speed dial
3. Select a speed dial number (from “2” to “9”) that you wish to assign to the selected contact and press Add
   
   

Call list

Go to Calls menu. On W-AIR 100 (End Of Life) / W-AIR LifeSaver / W-AIR Med / W-AIR 150 Office you can select to access the list of All / Answered / Dialed / Missed calls.

View call details

1. Select a call from the list
2. Press View to view the following information about the call: number, status (answered, dialed, missed), duration, time and date

Save a number to Contacts

1. Select a call
2. Press More and select Save as contact
3. Confirm by pressing Yes

Delete calls

1. Select a call  and press More
2. Select Delete item to delete this call or select Delete all items to clear the calls list 
3. Confirm by pressing Yes

Call Control

Incoming call

The handset displays an alerting screen when there is an incoming call.

The caller number and name (in case the contact is present in the phonebook) are displayed on the screen.

Answer a call

• Press the green Off-hook key to answer or press the Speaker Key to respond in the speaker mode (on W-AIR 70 Basic press the green Off-hook key twice to answer in Speaker mode).

Reject / mute an incoming call

• To reject an incoming call, press Reject when receiving an incoming call or press the red On-hook Key
• To silence an incoming call, press Silent when receiving an incoming call

Place a call 

Manually

1. Enter a number
2. Press the green Off-hook key
   
   

Redial

To dial the last called number

• Press the green Off-hook key twice from the idle

Call a Speed Dial number

It is possible to call a speed dial number, if you have previously assigned at least one Speed Dial number to one of the contacts.

• Make a long press (>2 seconds) from the idle on one of the speed dial keys (from “2” to “9”) assigned to a contact

Call from shared PBX phonebook

1. Press Menu key and select Central directory/ press the Soft Key Central Directory
2. Press the Soft key Search
3. Enter the number or the name and press Selection Search key
4. Select a contact that you wish to call (in case a contact has several phone numbers, a green arrow in displayed near the contact; use Navigation keys to select the phone number)
5. Press the green Off-hook key or Call soft key

Call from local contacts

1. Press Menu key and select Contacts/ press the Soft key Contacts
2. Select a contact
3. Press Call to call the contact
   

Call a speed dial number

...

1. contact
2. Press Call to call the contact
   

Call from history

1. Press Menu key and select Call list
2. Select a call from the list
3. Press the green Off-hook key

End a call

To end an active call:

• Press the red On-hook key to end a call

If one call is active and another one is on hold:

...

1. -hook key

...

Hold / Second call

Hold

• Press Hold Soft key to put a call on hold
• Press Retrieve Soft key to retrieve the call

When you have a call on hold, you can make another call, transfer a call, swap, make a conference.

 Place a second call

• Enter a number to call or press the Selection key to access the Contacts or Central Directory

...

•  and find the needed contact
• Press the green Off-hook Key

Swap

When you have one active call and one call on hold, you can swap (toggle) between the two calls:

• Press Swap (W-AIR 100 / 150(End Of Life) / W-AIR  LifeSaver / W-AIR Med / W-AIR Office) / Press the Right Navigation key (W-AIR 70Basic)

Call Transfer

Attended Call Transfer

Transfer with notification to the person who receives the transfer.

1. During a call press Transfer Soft key or Hold Soft key(the current call is put on hold)
2. Enter the number or press Selection key to search in Contacts or Central directory
3. Press the green Off-hook Key to place a call
4. To complete the transfer after the third party has answered the call, press Transfer Soft key 

Blind Call Transfer

Transfer without notification to the person who receives the transfer.

1. During a call press Transfer Soft key (the current call is put on hold)
2. Enter the number or press Selection key to search in Contacts or Central directory
3. Press Transfer Soft key
   
   

Establish a conference call between three parties:

1. During a call press Conf. Soft key (on W-AIR 70, press Hold Soft key (the current call is put on hold)
2. Enter the number or press Selection key to search in Contacts or Central directory
3. When the third party answers, press Conf. Soft key to start a three-way conference call (“Conference” is displayed on the screen and thereby all the three parties are participating in the conference call)
   
   

Terminate a conference call

• The user who has started the conference call must press the red On-hook Key.

Record a call

• Press *1 during a call to start / stop call recording. 

Pick up / Intercom / Call intrusion

• Use the corresponding Feature codes to perform call pick up / intercom / call intrusion from W-AIR handsets. Check Feature Codes Admin Guide for more information.

Listen to Voicemail messages

• Press and hold for several seconds Voicemail key (key 1) to access the Voicemail menu and follow the audio prompts.

Refer to Feature Codes Admin Guide for detailed information.

Adjust volume during a call

• Press Volume Up / Down keys (W-AIR 100 (End Of Life) / W-AIR LifeSaver / W-AIR Med / W-AIR 150Office)
• Press Up / Down Navigation keys (W-AIR 70Basic)

Mute the microphone during a call

• Press Mute key (side key) to mute / unmute the microphone (W-AIR 100 (End Of Life) / W-AIR LifeSaver / W-AIR Med / W-AIR 150Office)
• Press Left Navigation key to mute / unmute the microphone (W-AIR 70Basic)

Speaker mode

Answer a ringing call in Speaker mode :/  

• Press Speaker key ((W-AIR 100 (End Of Life) / W-AIR LifeSaver / W-AIR Med / W-AIR Office)
• Press the green Off-hook key twice (W-AIR Basic)

Turn on / turn off Speaker mode during a call: 

• Press Speaker key (W-AIR 100 (End Of Life) / W-AIR LifeSaver / W-AIR 100 Med / W-AIR 150Office)
• Press the green the green Off-hook key twice  key (W-AIR 70)

Turn on / turn off Speaker mode during a call: 

• Press Speaker key (W-AIR 100 / W-AIR 150)
• Press the green Off-hook key (W-AIR 70)Basic)

End a call

To end an active call:

• Press the red On-hook key to end a call

If one call is active and another one is on hold:

• Press the red On-hook key to end the active call and to resume the call on hold
• Press the red On-hook key again to terminate the second call

General Settings

Go to Settings menu.

Time & date

Adjust time and date and select change a time / date format.

Language

Select the language of the phone interface. 

LED signal

Select under which condition LED signal of the handset must blink:

...

Otherwise it is possible to disable the LED signal.

Power save

Set up the the display to go out after timeout to save the battery (from 5 up to 60 seconds).

Security (Auto keylock)

Enable / disable auto key lock after timeout (from 15 seconds up to 5 minutes).  

Change PIN.

Handset name

Enter the name to be displayed at the home screen.

Reset

...

settings

Reset the handset to default settings. 

Status

Information about the base station the handset is registered to and the handset status.

• Base station information: SW version, HW version, IP address, Mac address, System name
• Handset status: SW version, HW version, DECT band, Battery level, Model, IPEI, Bluetooth (W-AIR LifeSaver / W-AIR Med / W-AIR 150Office)

Auto Answer

• Normal: press the green Off-hook Key to answer an incoming call
• Any key: press any key on the keypad (except the red On-hook Key and the two Soft keys) to answer an incoming call
• Automatic: incoming call is answered automatically after five seconds

Silent Charging

Disable / mute ring tone ringtone when the handset is charging:

• Off: audio alert is present and incoming call screen is displayed
• Silent: no audio alert, but the incoming call screen is displayed

Bluetooth (W-AIR LifeSaver / W-AIR Med / W-AIR

...

Office)

When BT headset is connected, the audio is routed to the headset during a call.

...

Use Wildix Bluetooth headset WHS-BT: WHS, WP490EXT, WPEHS – Quick Start Guide.

Third party headsets integrated with Wildix: Wildix Compatible Headsets – Jabra, Plantronics, Sennheiser, JPL, Axtel.

Push To Talk (W-AIR 100 (End Of Life) / W-AIR LifeSaver / W-AIR Med / W-AIR

...

Office)

...

Your message is transmitted to other handsets over the network (W-AIR 100 (End Of Life / W-AIR LifeSaver / W-AIR Med / W-AIR 150Office).

Audio Settings

Go to Audio settings menu.

Silent mode

When enabled, no sounds are played on the handset.

When enabled, no other audio settings can be changed in the Audio Settings menu.

Ring Volume

Use the Navigation keys to adjust the ring volume.

When the ring volume is set to mute, the “Sound off” icon is displayed in the Status bar and no sound is heard when receiving an incoming call.

Ring Melody (for each Call Class)

Select the ringtone for each call class (external/ internal/ whitelist/ blacklist/ 

Alert Volume and Alert Tone (W-AIR 100 (End Of Life) / W-AIR LifeSaver / W-AIR Med / W-AIR

...

Office)

Select the Volume and the Ringtone for the alarm clock.

Vibrator

...

(W-AIR 100 (End Of Life) / W-AIR LifeSaver / W-AIR

...

Med / W-AIR

...

Office

Enable / disable vibration.

Key Sound

Select the sound to be played when the keys are pressed on the handset (“Click” / “Tone”) or disable the key sound ("Silent").

Confirmation Sound

When enabled, an audible confirmation sound is played back when any action succeeds or fails.

Coverage Warning

When enabled, an audible notification is played back to the earpiece during the call when the user is close to the maximum range of the nearest base station in the system.

Charger Warning

When enabled, an audible notification is played back when the handset is placed into the charger.

Noise Reduction (W-AIR LifeSaver / W-AIR Med / W-AIR

...

Office)

Enable / disable noise reduction.

Alarm clock setting (W-AIR 100 (End Of Life) / W-AIR LifeSaver / W-AIR Med / W-AIR

...

Office)

Go to Alarms menu.

• Select Alarm or Recurrent alarm (it will be repeated every day at the stated time)

• Use the Navigation Keys or the numeric keypad to set up the time for the alarm
• Press Save
  
  

Emergency alarms setting (W-AIR LifeSaver / W-AIR Med / W-AIR

...

Office)

...

For more information about configuring emergency settings, please refer to  W-AIR system – Administrator ManualW-AIR Network Guides: W-AIR Network Admin Guide - Sync over the air and W-AIR Network Admin Guide - Sync over LAN.

Alarms triggering

• Alarm Button: Long-press (3 seconds) the red button on top of the handset

• Pull Cord Alarm: Pull a cord from the pull cord hole on the right side of the handset
• Running Alarm: Shake up and down the handset for several seconds
• Man Down Alarm: Put the handset in the position with an angle over 60 degrees with respect to the horizontal. The time for the handset to be still before the alarm is triggered can be set on base station web interface
• No Movement Alarm: Do not move the handset. The timeout after which No Movement alarm is triggered is set on the base station web interface

<div class="fb-like" data-href="#" data-layout="button_count" data-action="recommend" data-size="large" data-show-faces="true" data-share="true"></div>

...