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This guide provides all the necessary information connecting and using WP410, WorkForce, WP480G, WP490G (End Of Life) and WelcomeConsole. Useful links:
Updated: April 2020 Permalink: https://confluence.wildix.com/x/BQI8AQ |
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Important: WP490G is End Of Life! |
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To use WorkForce, PBX must be updated to the latest WMS 4.03 Stable version that includes firmware vfirmware v. 65.145.0.172. Note that WorkForce is not supported on WMS 3.88 (End Of Life). |
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Packing list
- 1 x WP4X0, WorkForce, WelcomeConsole Phone
- 1 x handset
- 1 x handset cord
- 1 x stand
- 1 x extension module (WelcomeConsole)
- 1 x RJ12 cord (WelcomeConsole)
Additionally you can purchase handsets, headsets, EHS adapter, keypad extension, power adapter.
WMP codes:
- WP-6HS410 - 6 Handsets for WP410
- WP-6HS480 - 6 Handsets for WP410, WP480R2, WP480GR2/GR3
- WelcomeConsole-6HS - 6 Handsets for WelcomeConsole, WP490G
- PS-5V2A - 10 pcs - 5V 2A EU, US, UK Power Supply for WorkForce, all WP4XX, WelcomeConsole, WAIR-BASE-S
Phone overview
Connecting the phone
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WorkForce, WP480G / WP490G / WelcomeConsole: attach the stand to the phone (desk mounting); for wall mounting (WorkForce, WP480G only), use wall mount bracket (article can be purchased separately, code: WallMount for WP480G; WorkForce-WallMount for WorkForce)
WorkForce, WP480G wall mount bracket:
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- History: access call history and call from history
- Phonebook: access to shared PBX phonebooks and call from phonebooks
- Features: call features, read Appendix 2: Call features for details
- Menu: phone settings, read Appendix 3: Menu for details
3 – Navigation keys
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WP410 supports up to 4 BLF keys distributed on 2 pages, WorkForce and WP480G supports up to 16 BLF keys distributed on 2 pages, WP490G supports up to 30 BLF keys distributed on two pages, WelcomeConsole supports up to 60 Function keys including extension module. Refer to Appendix 1 - BLF keys for detailed information on BLF key distribution for each phone.
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Note |
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Note: in Colleagues phonebook users are displayed with their realtime status (available / offline / busy / incoming call / absent / dnd). Refer to this chapter for detailed information. |
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Note |
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Useful links:
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It is possible to enable PIN protection by adding ACL ability "Cannot use" - "Voicemail without pin code" (WMS 4.0X).
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