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The Document describes what is Wildix Integration Service (WIService), the installation process and available features. Created: February 2019 Permalink: https://confluence.wildix.com/x/EgAeAg |
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Integration service (WIService)
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After installation of WIService, the following features become available:
- CDR-View
CDR-View is monitoring and reporting tool.
Details: CDR-View User Guide.
- Popup App
Popup URL/ App can be set up in Collaboration Settings -> Personal, see the guide: How to set up web application integration via Popup URL.
- Direct RTP (experimental)
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Note: The feature is removed starting from WMS v. 4.02.44497.40. |
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Details: How to set DSCP QoS for Wildix devices and Web Phone.
- Call generation via URI
Thanks to URI support it is possible to generate a call by clicking on a link containing a phone number. After you click on a link, a call is placed via an active device selected in Collaboration.
Details: What is Wildix URI, Collaboration User Guide.
- Call generation via shortcut
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Note for macOS: The feature is available starting from WIService v. 2.11.4. Also make sure "Wildix" is added to Accessibility permissions in macOS Security & Privacy settings. |
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