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- PBX must be connected to the Internet and be able to communicate with push.wildix.com server
- iOS: a direct, unproxied connection to Apple Push Notification servers from smartphone is necessary on ports TCP 5223; TCP 2195; TCP 2196; TCP 443
- Android: a direct, unproxied connection to the Google Cloud Messaging server on ports 5228, 5229 and 5230 from smartphone is necessary
- More information: https://manuals.wildix.com/ports-used-by-wildix-services/ Ports used by Wildix services
Q5: After the app goes to background, Android / iOS client disappears from the list of active devices from Collaboration
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