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Outlook integration supports: Calendar Sync, Presence, User pictures, Click2call, IM, Call popup, Caller name lookup, live search in Outlook contacts, URL to create / edit contact during an incoming call. Updated: February 2017March 2021 Permalink: https://confluence.wildix.com/x/DANKAw |
Features
- Calendar Sync
- Presence and user pictures
- Click2call and IM
- Call popup
- Caller name lookup and live search in Outlook contacts
- URL to create / edit a contact during an incoming call
Additionally: Outlook contacts Import (Download the application for your Windows system type from Google Drive: LINK).
Requirements
- WMS version starting from 3.82.32155.24
- Wildix Collaboration
- Windows 7, 8.1, 10 (32 and 64 bit)
- MS Office 2007 or higher
- User License: UC-Business per each user
For Calendar Sync:
- Min. Outlook version: 2007
Windows 7:
- Enable .NET Framework 3.5 (Control Panel > Programs > Windows Components) and make sure that .NET Framework 4.7 is installed
(on Windows 10 .NET Framework 3.5 is automatically enabled during the installation)
Make sure that Wildix Outlook Integration is active in Outlook Options > Add-ins. To add Wildix to Add-Ins:
- Go to File -> Options:
- Go to Add-Ins and select Wildix Outlook Integration -> click Ok to save the changes:
For other features:
- Min. Outlook version: 2016
- Office Pro Plus 2016 or Office Standard 2016 + Skype for Business (make sure Skype is not running, since Microsoft accepts only one source for presence)
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Current limitation: Android Collaboration App vs Outlook Calendar
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Installation
Install Outlook Integration
- Go to
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- Collaboration Settings > Extensions and install
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- Outlook integration:
- After the installation, Wildix Outlook Integration
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- is
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- available in Outlook Calendar:
- click Settings to choose calendars to be synced with Collaboration
- click About to check the integration version and open logs if needed
Watch Wildix Products Video Tutorials, Outlook Integration.
Enable Outlook calendar sync
After you have installed “Outlook integration”, refresh Wildix Collaboration web page: there appears a new tab in Go to Collaboration Settings -> CalendarTick off “Enable outlook sync”Outlook (the tab appears after the integration installation) and click the toggle switch Enable calendar sync:
The following features are supported:
- Sync of your presence status in collaboration Collaboration with outlook Outlook calendar event status
- Sync of upcoming events from Outlook calendar
- Outlook calendar working hours sync with Collaboration
Click on the calendar Calendar icon to see the upcoming events from your Outlook calendar:
- Status mapping: allows you to set the corresponding Wildix Collaboration status for each Outlook calendar status; additionally you can enable / disable the status message
- Publish working hours: enables sync of working hours from Outlook calendar with Wildix Collaboration; additionally you can select the Wildix Collaboration status displayed when you are out of office and enter the status message
- Hide status message of private events: enable if you don’t want status message of private events to be displayed as your status message of Wildix Collaboration
- Popup: allows you to open Outlook upon receiving or placing a call:
- On-click (Incoming/ Outgoing call): click the link to open the app
- Ringing (Incoming call): the app opens upon receiving a call (when call is in “ringing” state)
- Call generation (Outgoing call): the app opens upon placing a call (when call is in “ringing” state)
- Answer (Incoming/ Outgoing call): the app opens right after a call is answered
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