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Info

This Quick Start Guide explains how to provision Wizyconf Station via WMP and access, participate in conferences.

Before proceeding to this guide, please make sure you have assembled Wizyconf Stand, installed Wizyconf Core and connected all the hardware components. Find the guides on this page: Wizyconf Installation Documentation.

Created: September 2019

Updated: October 2021

Minimum WMS version: 4.01.44034.20

Permalink: https://confluence.wildix.com/x/GQAxAw

Table of Contents

Prerequisites

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  • Power on/ off: turn on/ turn off Wizyconf Core
  • Cursor control: press the button and use the Navigation keys to control the cursor
  • Volume up/ down: adjust the volume level
  • Navigation keys Up/ Down/ Right/ Left: navigate between different menu options; rotate PTZ cam (Up/ Down/ Right/ Left), change focus of 4K cam (first press the key Camera Control)
  • Back key: go back to the previous page
  • Camera options: press the key once to switch between the following states: Camera off/ Switch to 4K camera/ Switch to PTZ camera/ Switch to the next camera (if available)
  • LED Indicator: blinks red when you press any key; no blink means there is no connection (check that the USB dongle is installed correctly or move closer to the Wizyconf Core) or the battery of the remote control is down
  • Camera control: press the key to be able to activate auto tracking mode for the PTZ cam and auto framing mode for the 4K cam. Check Camera controls for details
  • Camera zoom in/ out: adjust the zoom of the PTZ cam
  • Mute on/ off: mute/ unmute your microphone
  • Central Navigation key: confirm different operations
  • Home key: press to leave the conference 
  • Micro-USB interface: connect the charging adapter to charge the remote control unit

The

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upgrade

Prerequisites:

  • DHCP Server (if not available, set up a static IP address as described in Chapter Set up static IP address on Wizyconf)
  • Stable internet connection
  • Wizyconf must be able to reach the PBX via its public IP (even in case the PBX is local)

The first upgrade

Upon the first launch, Wizyconf automatically upgrades its firmware. The notification about the upgrade is displayed. It takes up to 10 minutes to complete the upgrading process (depends on the Internet connection). Then Wizyconf is rebooted automatically

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Note

Notes: 

  • Wizyconf is upgraded from firmware.wildix.com server
  • Port used by Wizyconf: tcp:443

Further upgrades

Wizyconf is distinguished by updates from 3 different branches:

  1. Wizyconf app via Chromium OS (automatic upgrade). The system checks for updates once an hour. If there is a new version, it is downloaded and installed upon the next start. To upgrade:
    1. Power the device off/on by pressing Power button on Wizyconf Core or put it into a standby mode by pressing Power On/ Off button on Remote Control
    2. To check the App version, press Home button on a keyboard -> go to Wizyconf Settings menu (Google chrome icon)-> click on Main menu (three lines) -> select About Chromium OS (a mouse and a keyboard are required)
  2. WMS interface (manual upgrade). To upgrade:
    1. Upgrade WMS to the latest version from rel50/ rel50beta repositories
  3. Conference server: no need to upgrade, the changes are available right away

Access the conference

Warning

By design, conferences cannot be created from Wizyconf.  It is only possible to participate. Add the Wizyconf user to an existing conference room before proceeding or join using the conference ID. 

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Integration with Wizywebinar and third party conference providers

Wizyconf Station integrates with Wizywebinar and third party conference providers (Google Meet, Webex, MS Teams), consult this documentation for details.

Appendix 1. Troubleshooting 

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If DHCP is not available, it's possible to set up Static IP:

  1. Press Home button; Press Google chrome icon -> tap on three dots in the upper right part of the screen -> tap Settings
  2. Tap arrow down icon near Network 
  3. Disable the switch "Configure IP address automatically" and then specify the IP address, the Routing prefix (the subnet mask) and the Gateway (the IP address of your router)

Notification "Connection Error" is displayed on Wizyconf

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