Page Comparison

<div id="fb-root"></div> <script>(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = 'https://connect.facebook.net/en_US/sdk.js#xfbml=1&version=v2.11'; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk'));</script>

...

• EXE file for Windows 7, 10: 
  
  • https://files.wildix.com/integrations/win/collaboration/Collaboration-x86.exe
  • https://files.wildix.com/integrations/win/collaboration/Collaboration-x64.exe
• MSI file for Windows 7, 10:
  
  • https://files.wildix.com/integrations/win/collaboration/Collaboration-x86.msi (compatible with 64-bit OS)
  • https://files.wildix.com/integrations/win/collaboration/Collaboration-x64.msi
• For MacOS:
  
  • https://files.wildix.com/integrations/osx/collaboration/Collaboration.dmg

...

...

1. Mac OS X 10.12 and higher

2. Windows XP and higher

To use screen sharing and remote control, you need to install Wildix Integration Service (WIService).

Download and install Integration service:

1. Collaboration -> Settings -> Extensions, "Integration service”

   
   

Start Screen Sharing

1. Open a chat session with a user

2. Click on More actions (three dots) button -> Screen

   
   

3. Screen sharing launches (screen sharing icon is displayed on the menu bar of your PC) and a red border around the screen indicates its start

4. The other party must accept incoming screen sharing stream: 

Viewers can see mouse movements/ pointer during screen sharing stream (available starting from Screen Sharing version 3.2.3).

Popups (if enabled) notify you each time viewers are connected and disconnected. 

Screen sharing permissions on macOS

Due to the Apple security updates, it is required to add Wildix App to Security & Privacy permissions when prompted to do so:

1.  Mac OS X macOS 10.12 and higher:

When screen sharing is launched, the following notification is displayed: 

...

• Click Open Preferences Pane to access Security & Privacy tab
• Click + to add the component to permissions
• Select Wildix from Application and click Open

2. MacOS macOS 10.15:

Upon installation of the WIService or at the launch of screen sharing, the following notification appears:

...

• Go to macOS System Preferences -> Security & Privacy -> Privacy

• Select Screen Recording and check off Wildix 

  
  

3. Remote control permissions on macOS Mojave and later versions

In order to allow remote control on macOS Mojave and later, you need to add Wildix to your laptop's permissions:

• Go to System preferences -> Security & Privacy -> Privacy

• Click Accessibility and check Wildix to allow remote control 

  
  

Start screen sharing during a call:

1. Select Other -> Screen in a call dialog (See Chapter: Call Management)

Select the application to share:

...

• Click on the Screen icon in the menu bar and select Remote 

...

Note: Remote control on macOS Mojave

In order to allow remote control on macOS Mojave, you need to add Wildix Screen Share to your laptop's permissions:

• Go to System preferences -> Security & Privacy -> Privacy
• Click Accessibility and check Wildix Screen Share to allow remote control

...

Monitor selection

If you have extra monitors connected to your PC, you can select the monitor from the menu bar: 

...

You can set up automatic call forwarding based on user status (available, DND, away) and call type (internal, external, whitelist, blacklist). See chapter: Features.

Call management

You can manage a call directly from call dialog window: 

...

Video tutorial:

<div class="container">
    <div class="video"><script src="https://fast.wistia.com/embed/medias/wvj6o9wvjo.jsonp" async></script><script src="https://fast.wistia.com/assets/external/E-v1.js" async></script><div class="wistia_embed wistia_async_wvj6o9wvjo" style="height:315px;width:560px"> </div></div></div>

...

For more information about Intercoms integration, check documentation in the section Doorphone integrations.

For the details of how to configure intercoms for sending video stream and adding an unlock button, check the online documentation: Intercoms integration with Wildix - Video before answer and Unlock button.

...

1. Integration service (WIService): this component is required by CDR-View, Popup App, includes headset integration, screen sharing, as well as adds support for additional features (separate documentation about WIService):
   
   

   1. Headset integration (merged into WIService starting from v 3.2.2 on Windows and from v 3.2.17 on macOS): adds support for remote call answer/ hangup and volume control from headset via USB connector on Mac OS X / Windows. 
      
      Also adds support for Kuando Busylight (https://www.wildix.com/portfolios/kuando-busylight/) 
      

      Warning
      Important: Headset integration is not compatible with SfB (skype for business). If you are using a Wildix compatible third-party headset (Jabra, Plantronics, Sennheiser), uninstall the software provided by the third-party vendor and use Wildix Integration service.

      
      

   2. Screen sharing component (merged into WIService starting from v 3.4.1 on Windows and macOS): lets you share your screen and provide remote access to your desktop.
      
      See chapter: Screen Sharing and remote control
      
      

   3. Mac OS X:

      1. call generation by clicking on a web page link containing a phone number (support of “sip:”, “wildix:” URI)

      2. call generation by right-clicking on a phone number and selecting Services -> Call with Wildix PBX:  

         
         

   4. Windows: URI support; call via shortcut (Dialing hot key, configured in Collaboration Settings -> Personal). Note: WIService for Windows requires .NET Framework v.4.0 

...

Create/ edit a contact

Go to Collaboration -> Phonebook:

...

1. Type of contact (internal / external / whitelist / blacklist): in case contact type is defined, the rules of call features selected in Collaboration Settings -> Features is applied for calls from this contact (it is also possible to define rules for call routing based on call type in WMS -> Dialplan)

2. Custom ring: it is possible to select a custom ringtone for the contact

3. Notes: notes entered here are visible and can be edited by other PBX users

   
   

   Warning
   Important: these notes can be consulted only from Phonebook; for contact notes that can be displayed and added to contact during a call, see chapter: Contact notes.

   
   3. Click on the Tick icon (Save): 

   
   

...