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Info

The Document describes what is Wildix Integration Service (WIService), the installation process and available features.

Created: February 2019

Updated: January March 2022

Permalink: https://confluence.wildix.com/x/EgAeAg

Table of Contents

Integration service (WIService)

Wildix Integration Service (WIService) is a component that is required to be installed in order to use CDR-View, Popup App, WebRTC Phone Direct RTP (Windows, removed starting from WMS v 4.02.44497.40), URI dialing (sip-tel-wildix), Headset integration, and screen sharing. Several other standalone components also depend on WIService: , Fax Printer, and Outlook integration (detailed information about these components can be found in Extensions chapter of Collaboration User Guide). When installing one of the mentioned components, WIService is automatically installed. 

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Note: Several components are removed and their functionality is merged into WIService:

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  • on Windows, starting from v 3.2.2 
  • on macOS, starting from v 3.2.17

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  • both on macOS and Windows, starting from v 3.4.1 

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WIService integrates with Mac OS Contacts: macOS contacts lookup and call generation.

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The features allow you to share your screen with other users and let them take remote control of your device

Details: Collaboration User Guide.

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