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This guide will lead you through the process of Microsoft Teams integration usage, starting from the app installation and activation, and ending with practical examples for call placing. Requirements:
Created: July 2020 Permalink: https://confluence.wildix.com/x/Y4GEB |
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More information about the domain whitelist available here. |
Whitelist is configured in WMS -> Settings -> PBX -> Security.
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Enter the domain name 'https://msoffice.wildix.com' and click + to add the value:
- After you enter the value, click Save:
Activate Microsoft Teams Connectors for all Company Members
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'Upload a custom app' option is only available for members with admin rights on Office365. |
Click on the 'Apps' tab on the bottom-left menu of Microsoft Teams.
Scroll the menu until you see the 'Upload a custom app' item and click on it.
- In the picklist, choose 'Upload for your organization'.
Browse your computer and choose wildix_teams.zip downloaded from the link above.
Click on 'Open' to add the Application to Microsoft Teams.
- A new category now appears in the 'Apps' menu: 'Built for your organization'.
- All your colleagues can now find this application from the 'Apps' section in their Team interface.
Integration Installation for colleagues
Click on the "'Apps" tab ' tab on the bottom-left menu of Microsoft Teams.
In the menu, proceed to the "'Built for your Organization" ' section.
Click on the "'Wildix" ' item.
Click on the "'Add"' button.
Click on the "'Login to Azure"' button. After the login you should see the next form:
Fill in your PBX credentials to the form and click on the "'Connect"' button
Warning Keep the Collaboration open while working with app
- Extension
- Web-Password
PBX URL.
Use the "'https://YourPBXName.wildixin.com"' format.
Application Usage
Warning |
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Keep Collaboration open while working with app |
Once you end the setup process you can access the application from the left side navigation panel.
The application consist interface consists of three itemscolumns:
Dialpad
A place to fill in the phone number and dial it through it. The call is placed through the PBX.
Users
List of all users from your linked linked Microsoft Teams account with:
- Name of contactContact name
- Job Title
- Phone number
Call History
List of previous calls with:
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