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To order a new DID number, you need to provide address information and prepare the following documents. At the next step, you need to attach them to the order form.

CountryRequired Information & Documents
Austria
Address in the requested area 
Belgium
Address in the requested area 
Canada

Address for 911 service activation for Canada located End-users

Documentation: CLASSOUND E911 Compliance

Croatia
Address in the requested area 
Czech Republic
Address in the requested area 
Denmark
Address in the requested area 
EstoniaAddress in the requested area 
Finland
Address in the requested area 
France
Address in the requested area 
Germany
Address in the requested area 
Ireland
Address in the requested area 
Italy
  • Address in the requested area 
  • Scan of the business owner's national ID
Netherlands
Address in the requested area 
Norway
  • Address in the requested area 
  • Company registration documents
Poland
Address in the requested area 
Portugal
  • Address in the requested area 
  • Company registration documents
Romania
Address in the requested area 
Slovakia
Address in the requested area 
Slovenia
Address in the requested area 
Spain
Address in the requested area 
Sweden
Address in the requested area 
Switzerland
Address in the requested area 
Turkey
  • Address in the requested area 
  • Scan of the business owner's national ID
  • Company registration documents

    Limitation: Local calls for Turkish DIDs are not supported. 
UAE
  • Letter of Intent (LOI)
    Address worldwide
United Kingdom
Address in the requested area 
United Kingdom (2-way SMS)
Address in the requested area 
USA

Address for 911 service activation for USA located End-users

Documentation: CLASSOUND E911 Compliance


Port existing DIDs 

For number porting, in addition to the documents specified above, you need to prepare the following documents:

  • Download, fill out and sign the LOA documents (find the LOA documents for your country below)
  • Last invoice 
CountryLOA documents
Austria
download
Belgium
download
Canada
download
France

download

Germany
download
Italy
download
Mexico
download
Portugal
download
Romania
download
Slovakia
download
Spain
download
Switzerland
download
UK
download
USA
download
Other countries
In case your country is not present on this page and there is no LOA archive for your country: send us the order via the form please (at a certain step you will have the option to select "Rest of the World" (for Porting only or for NEW DID only), we will get in touch with you in case any additional documents will be needed.


Step 2. Fill out the form on WMP and upload all the required documents

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