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Note: you can also receive push notifications to your Apple watch. Go to iPhone Watch -> Notifications -> Collaboration and enable receiving notifications. Show app on Apple watch. |
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NOTE: The latest Apple requirements for iOS 13 SDK change the behavior of push notifications compatibility. After upgrading the app at least to v. 8.0.45765, a user needs to open it to update a new push subscription. Otherwise, all non-call push notifications (chat message / missed call message) are sent to the app as a call containing own user caller name.
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Sync of enterprise phonebooks
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Sync of enterprise phonebooks is not necessary: live search in PBX phonebooks is supported directly from Dialpad. |
- Go to iPhone Settings -> Passwords & Accounts
- Select Add Account
Select Other
- Select Add CardDAV Account
Enter the Server name (PBX domain name or IP), User name, Password and Description
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Note: The feature is available starting from Beta version 8.7.55904 |
To enable the functionality, follow the steps below:
- Go to app Settings -> Advanced
Enable Call-Through PBX option (1) and enter PBX phone number (2):
Note Notes:
- Mobility extension lookup should be configured for the PBX phone number in the main Dialplan in WMS:
Make sure to choose Set option -> Skip audio prompts:
Documentation: Dialplan applications - Admin Guide: Mobility extension lookup - User, performing a call via Call-Through PBX, should have their mobile number indicated in WMS -> Users -> Mobile field.
- Mobility extension lookup should be configured for the PBX phone number in the main Dialplan in WMS:
- Once enabled, Call-Through PBX appears in the list of options on the Dialpad:
When making a call via Call-Through PBX, the dialed number includes PBX phone number and destination number separated by comma. Press Call and the call is started via native Phone app.
During this call, go to Collaboration app where the same call is active. Via Collaboration, you can put the call on hold or transfer it (both attended and semi-attended transfer supported).Note Note: When transferring a call to another user, make sure to choose VoIP option for when dialing user extension.
Video: generate a call from iOS via W-AIR Headset
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- Open a chat session with a user who sent an invitation
- Tap on the invitation
- Select Join to access the conference via Wizyconf iOS App or Call to access the conference in audio-only mode. Follow Wizyconf Videoconference User Guide for details
Tap Join to enter the conference:
Upon the first access via the App, you need to enter your name, the conference ID is already present:
When you are inside the conference, you can adjust different settings by tapping on Three dots icon: enable low bandwidth mode, enter tile view, raise your hand and send a reaction:
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The Call groups tab provides support for Call Group notifications manager feature.
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Note: Starting from Beta version 8.7.55904, the Call groups tab is displayed only in case Call group notification manager is set up. Documentation: How to set up the Call Group notifications manager feature |
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Notes:
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Apple Watch extension allows you:
To see/ set status from watch (see full status, e.g. "away XXX until yy.zz.mmmm"/ set only away, dnd, online, offline)
To view all active calls:
To control all active calls: answer/ hang up/ put on hold:
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