Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


...



Html
<div id="fb-root"></div>
<script>(function(d, s, id) {
  var js, fjs = d.getElementsByTagName(s)[0];
  if (d.getElementById(id)) return;
  js = d.createElement(s); js.id = id;
  js.src = 'https://connect.facebook.net/en_US/sdk.js#xfbml=1&version=v2.11';
  fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script>

...

Note
Note: you can also receive push notifications to your Apple watch. Go to iPhone Watch -> Notifications -> Collaboration and enable receiving notifications. Show app on Apple watch.


Warning

NOTE: The latest Apple requirements for iOS 13 SDK change the behavior of push notifications compatibility. After upgrading the app at least to v. 8.0.45765, a user needs to open it to update a new push subscription. Otherwise, all non-call push notifications (chat message / missed call message) are sent to the app as a call containing own user caller name.

  • The sync between read chat messages in Collaboration and the app is currently disabled. In order to remove push notifications that were received for group chat messages, open the app (this behavior will be improved in the next releases)

  • After re-login to another PBX without correct logout from the previous PBX, a user can still receive push notifications (chat / call / missed call) from the previous PBX as a call containing own caller name, non-call push notifications (chat / call / missed call) are sent to the app as “Unknown” call

    • to disable these notifications, log in to a previous PBX and perform logout again. A warning notification with extension and PBX domain is displayed if this situation occurs 

    • to remove push subscriptions from PBX: access PBX via SSH as root and run the command push_remove EXT where EXT is user extension, for example, 123

...

Sync of enterprise phonebooks

Note

Sync of enterprise phonebooks is not necessary: live search in PBX phonebooks is supported directly from Dialpad.


  1. Go to iPhone Settings -> Passwords & Accounts
  2. Select Add Account
  3. Select Other 


  4. Select Add CardDAV Account
  5. Enter the Server name (PBX domain name or IP), User name, Password and Description 


...

  1. Tap Dialpad
  2. Select the mode to place a call: 

    Note

    Note: It is possible to generate a call via another device registered to your account (WP phone, Vision/ SuperVision, W-AIR handset/ headset etc)


    • VoIP: place a call via the PBX (recommended in case you have fast and reliable Internet connection)
    • Callback: you receive a callback from the PBX via Mobile network (make sure your mobile number is indicated in Settings -> Personal)
    • Direct Call: place a call via Mobile networkWildix devices registered to your account

    • Call-Through PBX:  provides possibility to make calls via GSM network of the PBX from Collaboration app (available if enabled, see Call-Through PBX setup section for more details)
    • Wildix devices registered to your account: select a device from the list - a call will be generated using the selected device

  3. Start entering user’s name or number / extension in the Search field to find a user / a contact 

    Note

    Note: Starting from app version 8.6.55887 contact lookup is performed in the local iOS contacts, too.


  4. Tap on a user / a contact you wish to call. Select number/ extension to place a call

Or

  1. Enter the number using Dialpad
  2. Tap the green Handset button

Or

  1. Enter the number using Dialpad
  2. Tap the green Handset button

Call-Through PBX setup


Note

Note: The feature is available starting from Beta version 8.7.55904

To enable the functionality, follow the steps below: 

  1. Go to app Settings -> Advanced
  2. Enable Call-Through PBX option (1) and enter PBX phone number (2):

    Image Added

    Note

    Notes: 

    • Mobility extension lookup should be configured for the PBX phone number in the main Dialplan in WMS:
       
      Image Added

      Make sure to choose Set option -> Skip audio prompts:


      Image Added

      Documentation: Dialplan applications - Admin Guide: Mobility extension lookup

    • User, performing a call via Call-Through PBX, should have their mobile number indicated in WMS -> Users -> Mobile field.


  3. Once enabled, Call-Through PBX appears in the list of options on the Dialpad:

    Image Added

    When making a call via Call-Through PBX, the dialed number includes PBX phone number and destination number separated by comma.



Video: generate a call from iOS via W-AIR Headset

...

  • Open a chat session with a user who sent an invitation 
  • Tap on the invitation
  • Select Join to access the conference via Wizyconf iOS App or Call to access the conference  in audio-only mode. Follow Wizyconf Videoconference User Guide for details


  • Tap Join to enter the conference:



  • Upon the first access via the App, you need to enter your name, the conference ID is already present:


  • When you are inside the conference, you can adjust different settings by tapping on Three dots icon: enable low bandwidth mode, enter tile view, raise your hand and send a reaction:


...

The Call groups tab provides support for Call Group notifications manager feature.

Note

Note: Starting from Beta version 8.7.55904, the Call groups tab is displayed only in case Call group notification manager is set up. 

Documentation: How to set up the Call Group notifications manager feature

...

Note

Notes:

  • To display incoming call notification on Apple Watch, enable "Ring on Apple Watch" in Advanced settings 
  • To sync user status and active call information, it's necessary to open both Apple watch and iOS apps
  • Sync delay between Apple watch and iPhone may reach up to five seconds
  • In some cases Apple watch app may stop receiving data (status, user pic) from iOS app; to fix this issue, it is necessary to reboot Apple watch


Apple Watch extension allows you:

  • To see/ set status from watch (see full status, e.g. "away XXX until yy.zz.mmmm"/ set only away, dnd, online, offline) 


  • To view all active calls: 



  • To control all active calls: answer/ hang up/ put on hold:



Html
<div class="fb-like" data-href="https://confluence.wildix.com/x/ToDt" data-layout="button_count" data-action="recommend" data-size="large" data-show-faces="true" data-share="true"></div>

...