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This guide provides all the necessary information connecting and using WP410, WP480G, WP490G (End Of Life) and WelcomeConsole. Useful links:
Updated: September 2019 Permalink: https://confluence.wildix.com/x/BQI8AQ |
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Important: WP490G is End Of Life! |
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- Colleague: monitor call status (incoming call / in call), make a call, transfer a call, pick up a call, check who is calling
- Park Location: park a call and resume
- Line: press to use this line (to place a new call)
- Speed Dial: press to call a speed dial number; additionally you can set up shortcuts in combination with Feature Codes supported by the system, read Feature Codes notes for more information
- Trunk: monitor status of trunk (except for SIP trunks) and place a call via this trunk
- Timetable / Switch / 3 state switch: monitor the status of switch / timetable, press to change status
- Group pick up: press to pick up a ringing call of a user from your ACL group (feature works for users registered to the same PBX and normally allows you to answer a ringing call for another user located in the same office)
- Call group: monitor call status (incoming call / in call), make a call, transfer a call, pick up a call, check who is calling
Send DTMF: press to send DTMF tone
- Contact center: log into Call groups as a dynamic user (see the chapter below)
- Identities: press to change the identity of numbers for outgoing calls. Consult Identity of numbers Identities Feature for detailed information
- Voicemail: press to access shared voicemail of another user (see the chapter below)
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