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Info

Update repository: rel50. In case of automatic upgrade, make sure to specify the current repository.

Link for sharing: https://confluence.wildix.com/x/ToBtB

Other changelogs: https://www.wildix.com/new-releases-and-updates/

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Warning

Important for WMS network in WMS 5.03:

  1. For correct behavior of WMS network, first update Server PBX and then Client PBXs
  2. In case of updating from WMS versions lower than 5.02, make sure that your WMS Network credentials correspond to the new security requirements and only then proceed with updating the PBXs:
    • Login: 13 characters, it's required to use lowercase letters and digits [a-z 0-9]
    • Password: 24 characters, it's required to use lowercase, uppercase letters and digits [A-Z a-z 0-9] 
  3. After upgrade WMS network to 5.03, for the correct work of calls between nodes, the following ports must be opened: 443 (or custom secure port) + RTP ports (on SIP-RTP page)


Warning

Starting from December 13 2021, WMS Release Candidate  5.03.20211206.4 upgrade becomes gradually available in different regions/ countries, according to the following schedule:

  • December 13: upgrade available for the PBXs related* to the UK, India, Estonia, Finland, Australia, the Netherlands, Denmark, Sweden
  • December 14: United States, Canada, Latin America
  • December 15: Germany, Austria, Switzerland
  • December 16: Italy
  • December 17: France, Belgium, Spain
    • December 18 (at night): weekly auto-upgrade available for all the countries listed above
    • December 28 (at night): monthly auto-upgrade available for all the countries

*Note: PBX is considered as "related to a certain country", based on the Wildix sales manager assigned to the Partner, and not based on the physical location of the system or the customer.


WMS Release Candidate 5.03.20211206.4 Date: 06 December 2021

Note

IMPORTANT: This version will be available only for PBXs related to the countries according to the schedule (see above)! 

You can use rel50rc repository for manual upgrade of your PBXs if you want to try this version right away.

Fixes

[WMS-11925] - x-ca: fixed an issue in which automatic clearing of outdated data in x-caracal didn’t work properly in some cases, which could result in database overload

Clearing of old data is run at 4 am every day. By default, the system clears data older than 12 months, if other values are not specified in WMS -> Settings -> PBX -> Call and chat history.

[WMS-12006] - col: configured Call Control mode to be enabled automatically for users running Collaboration inside MS Teams

It is no longer required to set the parameter CALL_CONTROL_FEATURE=true in the config file /rw2/etc/env.custom.ini to enable Call Control mode for MS Teams

[WMS-12029] - wms: fixed an issue in which in spite of the ACL rule “Cannot access menu - Devices”, admin still had access to Analog ports and W-AIR Networks in WMS -> Devices

[WMS-12118] - sys: fixed an issue with impossibility to make calls because of PBX engine memory consumption spike

[WMS-12183]  - col: fixed an issue in which it was impossible to create Post-It via the Add button in Collaboration

[WMS-12184] - sys: fixed an issue in which after performing an attended transfer of an external call, the BLF key on WP phone still displayed internal user's name instead of the external CID after upgrade to WMS 5.03

[WMS-12259] - sys: fixed an issue with calls in Collaboration not being processed successfully after PBX engine crash

[WMS-12263] - sys: fixed an issue of call drop in Collaboration and no media on WP which occurred when Collaboration user, being on a call with WP phone user, turned on personal call recording after completion of attended transfer under the following conditions:

  • The system was upgraded to WMS 5.03
  • g729 transcoding was enabled in /etc/callweaver/sip.conf

[WMS-12268] - sys: fixed a rare issue of dropped calls which sometimes occurred because of PBX engine deadlock

[WMS-12277] - wms: fixed an issue of blank white screen after login to Collaboration, which occurred if a backup file of WMS 5.02 was applied on WMS 5.03

[WMS-12283] - sys: fixed an issue with log files rotation in /var/log/mysql folder on Cloud PBX

[WMS-12286] - sys: made some fixes to prevent potential out-of-memory issue because of recorded audios in temporary files after PBX engine restart

[WMS-12377] - sys: fixed an issue of no missed call notifications for Call group calls if there was no Call group manager

[WMS-12379] - sys: fixed an issue of PBX engine crash in some rare cases

[WMS-12563] - sys: fixed an issue in which access to LDAP server from external networks stopped working after upgrade to WMS 5.03

[WMS-12579] - sys: fixed a rare issue of a PBX crash which mostly occurred in case of call group calls and call transfers

[WMS-12592] - sys: fixed an issue in which LDAP server failed to start if a new nonactivated HW PBX was upgraded to WMS 5.03

[WMS-12595]  - wms: fixed an issue in which the Dialplan application Call through remote PBX allowed an external user to barge into a call, if the internal user had Call Forward Busy, Call Forward No Answer, and Call Forward All disabled in Settings

[WMS-12607] - sys: fixed an issue of PBX engine crash which sometimes occurred after hanging up a call 

[WMS-12608] - sys: added support for W-AIR alarm feature to be configured on Cloud PBX using local HW/VM PBX as a Text Messaging & Alarm Server

Example of configuration

Preconditions:

  • Provision W-AIR Bases on Cloud PBX and create W-AIR Network
  • Register W-AIR Handsets on HW/VM PBX
  • Assign a user from Cloud PBX to W-AIR Headset (this user will trigger an alarm)
  • Assign a user from HW/VM PBX to any device (this user will receive an emergency call)

Configuration:

  1. Configure Alarm and Text Messaging & Alarm Server on Main W-AIR Base using HW/VM PBX IP
  2. Start W-AIR alarms service on HW/VM PBX
  3. Create a dedicated Dialplan on HW/VM PBX

Documentation will be updated later: https://confluence.wildix.com/x/UoPPB

[WMS-12609] - x-ca: fixed an issue in which x-caracal failed to display reports if the selected date range was highly loaded

[WMS-12616] - dev: improved the behaviour of "BaseMaxSIPReg" parameter that allows setting number of W-AIR handsets/ headsets to be distributed evenly over W-AIR Bases

The logic of distribution in W-AIR Network is as follows:

  • with 2 and more W-AIR Bases, the default number is 8 accounts per 1 Base
  • with 1 W-AIR Base, the default number is 30 accounts

The values can be changed in /rw2/etc/provision.conf, the documentation https://confluence.wildix.com/x/KQg8AQ

[WMS-12755] - sys: fixed a rare issue when it was impossible to make calls because of PBX engine deadlock

New Firmwares

New firmwares for WP480GR2: v. 55.145.6.114, WP480GR3: v. 63.145.10.36, WP490GR3: v. 67.145.8.106, Start: 150.145.2.7, WorkForce: v. 65.145.6.20.

[WP-71] - dev: fixed an issue of an incorrect time on WP phones provisioned to HW/ VM PBX in case the phone had a static IP address and PBX was used as NTP server

[WP-158] - dev: fixed an issue of bad audio quality between two Start phones with direct RTP enabled

[WP-167] - dev: fixed the following bad audio quality issues on WorkForce after upgrade to 65.145.6.15:

  • increased background noise and too loud default microphone level in handsfree mode
  • muffled sound between two WorkForce devices
  • background noise in the handset's speaker
  • muffled audio on WiIdix DuoLED and DuoLED BT headsets connected to WorkForce if users spoke at the same time
  • WorkForce volume level higher than on WP480GR3

WMS Stable Hotfix Date: 18 October 2021

Additional package: cw-5.03.20211012.1

Fix

[WMS-12263] - sys: fixed an issue of call drop in Collaboration and no media on WP which occurred when Collaboration user, being on a call with WP phone user, turned on personal call recording after completion of attended transfer under the following conditions:

  • the system was upgraded to WMS 5.03
  • g729 transcoding was enabled in /etc/callweaver/sip.conf

WMS Stable Version 5.03 Date: 12 October 2021

Additional package: cw-5.03.20211012.1

Fix

[WMS-12317] - classound: fixed a rare one-way audio issue on CLASSOUND calls, which occurred due to incorrect processing of RTP Keep Alive by a remote carrier

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Additional packages: ca-certificates_20200930, x-caracal_5.03.20210929.1, cw-5.03.20210930.1, sipproxy_5.3.6-5.03.20211001.1

Fixes

[WMS-12270] - x-ca: fixed an issue in which Agent information was duplicated in x-caracal Agent reports if the Call group strategy was Call All 32

[WMS-12291] - sys: updated the SSL certificate to ensure correct work of Wildix services

WMS Stable Version 5.03.20210927.4 Date: 27 September 2021

Improvements

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Note: to disable this option, change the value of the variable to “no”: QUEUE_FAST_RECALL=no. If you delete the variable, the option won’t be disabled.

Fixes

[WMS-12139] - sys: fixed an issue when in some cases firmware update of W-AIR handsets failed after the PBX was upgraded from WMS version 5.02 to 5.03

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[WP-148] - dev: fixed an issue in which microphone volume on WorkForce got much higher after WMS upgrade to 5.03

WMS Stable Version 5.03.20210910.1 Date: 10 September 2021

Fixes

[WMS-11233] - wms: fixed an issue in which the Call group notifications manager received a false missed call notification if a member of the Call group parked a call

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Automatic removal of contacts applies, in case the option “Remove existing contacts which are not received from the backend“ is enabled. This improvement can be useful on big installations, where users are imported from an external source, and dummy (virtual) users with service licenses (e.g. part orbits, group managers, etc.) are created and kept locally.

Fixes

[WMS-8131] - sys: fixed an issue where in some rare cases a voicemail received from another user could end up in a hidden voicemail folder

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  • The issue affected FXS r3 gateways with firmware versions 27.81.10.15, 27.81.10.16, 27.19.10.15, 27.19.10.16.

WMS Stable Version 5.02.20210722.1 Date: 3 Aug 2021

Fixes

[WMS-11208] - sys: fixed no media issue after attended transfer in case transcoding was enabled between codecs g729 -> g729 -> g711

[WMS-11554] - wms: fixed incompatibility of Collaboration Web Phone with Google Chrome v. 93 (due to be released on Aug 31)

WMS Stable Version 5.02.20210518.1 Date: 19 May 2021

Hotfixes

[WMS-11220] - wms: fixed an issue with impossibility to access Collaboration via Google Chrome v 91 if:

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WMS Stable Hotfix Date: 14 May 2021

Additional package cw 5.02.20210514.1

[WMS-11242] - sys: fixed an issue in which under rare conditions it was impossible to receive/ make calls, after WMS release 5.02.20210416.1

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[WMS-10872] - wms: added a warning message showing license overuse while creating, editing or importing users

Fixes

[WMS-8663] - sys: fixed an issue in which a Call Group member stopped receiving CG calls if Force Call Forward was enabled to an external number and answered from that number

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[WMS-11051] - sys: fixed an issue with G729 transcoding not working for outgoing calls from Collaboration

New Firmwares

WorkForce firmware v 65.145.4.20

[WP-45] - dev: fixed an issue with Voicemail notifications not working on WorkForce 

WMS Stable Hotfix Date: 26 March 2021

Additional package: cw 5.02.20210326.1

[WMS-10827] - sys: fixed an issue with PBX engine being restarted by monit in some rare conditions after upgrade to WMS 5.02

WMS Stable Version 5.02.20210312.1 Date: 12 March 2021

Fixes

[WMS-10798] - col: fixed an issue with Collaboration Native App v. 2.1.6 not working after upgrade to WMS 5.02

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WMS Stable Version 5.02.20210305.1 Date: 05 March 2021 

Fixes

[WMS-10551] - col: increased the width of a drop-down list showing live search results in Collaboration

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Documentation: How to disable updates for BLF keys configured for call group members with Call All strategy .

Fixes

[WMS-6925] - col: fixed an issue with an original caller name being displayed in CDR-View instead of a modified one for trunk calls if Dialplan application "Set -> Caller name" was used

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Issue reproduced in case SDES-SRTP settings were disabled in custom config file.

New Firmwares

New firmwares for WP410R2 v. 50.145.6.174, WP480GR3 v. 63.145.10.31, Workforce v. 65.145.4.18, WP490GR3 67.145.8.101, WelcomeConsole 68.145.2.35

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  • fixes an issue with W-AIR Base Stations restart on each SIP login or logout
  • adds possibility to get location of the nearest W-AIR Base Station in case of emergency alarm triggered on W-AIR Handset (init. ticket WMS-9671)

WMS Stable Version 5.01.20201006.1 Date: 13 October 2020 

Improvements

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[WMS-9816] - api: security improvements for Zoho integration

Fixes

[WMS-8184] - col: fixed an issue with popup notifications being not displayed for BLF key "Call group" with disabled "Audio notification" option

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[WMS-9921] - sys: fixed an issue with failed FXS/ FXO media gateways upgrade due to the empty firmwares.json file on PBX

New Firmwares

[WMS-6512] - dev: new firmware for WelcomeConsole v. 68.145.2.28:

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[WMS-9672] - dev: new firmware for W04FXO r3 v. 27811011 includes performance optimization

WMS Stable Version 5.01.20200923.1 Date: 23 September 2020

Fixes

[WMS-9612] - sys: fixed no audio issue for calls between 2 PBXs in WMS Network located in 2 different routable LAN networks

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WMS Stable Version 5.01.20200914.1 Date: 16 September 2020

The current version includes the following changes along with generic security improvements:

New Features

[WMS-9325] - wms: added possibility to access storages and NTP Server menus before PBX activation

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[WMS-9727] - col: improvements for customer feedback option in Collaboration

Fixes

[WMS-7345] - sys: fixed an issue with outgoing fax queue being blocked after the first unsuccessful attempt

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[WMS-9641] - col: fixed an issue with "Conference", "Recording" and "Transfer" buttons being unavailable for calls in Collaboration when calling via Diaplan application "Call through remote PBX"

New Firmwares

New firmware for WP480G r3 v. 63.145.10.22, WP490G r3 v. 67.145.8.94, WorkForce v. 65.145.2.15, WelcomeConsole v. 68.145.2.26

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  • all devices, except GSM trunks (W01GSM and DaySaver) use TLS transport on VM/ HW PBXs (previously it was supported on Cloud PBXs)
  • "Use TLS / SRTP for local devices" option in WMS Settings -> Settings -> PBX -> SIP-RTP is no longer supported and will be deleted from the web the interface later
  • use custom provisioning parameter "SIPTransport" (https://confluence.wildix.com/x/KQg8AQ) to set another protocol

Fixes

[WMS-8345] - col: fixed an issue in which CDR-View didn't work with a large number of excludes 

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