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Wildix Business Intelligence (WBI) is a pure innovation--a set of services that, thanks to Artificial Intelligence (AI), allow businesses to significantly automate and streamline their daily processes and communication. Updated: March 2019 Permalink: https://confluence.wildix.com/x/3QM8AQ |
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All WBI services * are available only with:
Premium License
Monthly / Yearly / Five year subscription on Per User PBXs (not available on Lifetime PBXs and Per Service PBXs)
More details: manuals.wildix.com/licensing *except for Voice recognition (Speech To
Text
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Text-to-speech (TTS)
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1 Premium license provides 2 hours of service per system. Need more hours? Add more Premium licenses. |
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Starting from WMS 4.0 you can override the standard audio prompts used in "Dial by name" service via Global Dialplan variable "DIALBYNAME_PROMPT=custom string". How-to:
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IVR via ASR with Directory
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Configuration tips on how to start calls from W-AIR Headset using Automatic Speech Recognition: read the document W-AIR Headset - User Manual.
Speech To Text (STT)
Voice recognition in Collaboration
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Feature is available in Wildix Collaboration (min. UC-Essential) for all types of PBXs starting from WMS version 3.81.31808 |
With Wildix Collaboration you don't have to type, because voice recognition is available both in the search field and in chat.
How-to:
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Voicemail transcription
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1 Premium license provides 2 hours of service per system. Need more hours? Add more Premium licenses. |
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Call recording & ubiconf recording transcription (coming later)
*** Coming later! ***
Saving transcripts of all the recorded calls allows for easy lookup of any important information.
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