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This guide will lead you through the process of Microsoft Teams integration usage, starting from the app installation and activation, and ending with practical examples for call placing. Requirements:
Created: July 2020 Permalink: https://confluence.wildix.com/x/Y4GEB |
Find attached a preview of the NEW! MS Teams integration (coming in Q3 2021):
View file
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Activate Microsoft Teams Connectors for all Company Members
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'Upload a custom app' option is only available for members with admin rights on Office365. |
Click on the 'Apps' tab on the bottom-left menu of Microsoft Teams.
Scroll the menu until you see the 'Upload a custom app' item and click on it.
- In the picklist, choose 'Upload for your organization'.
Browse your computer and choose wildix_teams.zip downloaded from the link above.
Click on 'Open' to add the Application to Microsoft Teams.
- A new category now appears in the 'Apps' menu: 'Built for your organization'.
- All your colleagues can now find this application from the 'Apps' section in their Team interface.
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Click on the 'Apps' tab on the bottom-left menu of Microsoft Teams.
In the menu, proceed to the 'Built for your Organization' section.
Click on the 'Wildix' item.
Click on the 'Add' button.
Click on the 'Login to Azure' button. After the login you should see the next form:
Fill in your PBX credentials to the form and click on the 'Connect' button
Warning Keep the Collaboration open while working with the app
- Extension
- Web-Password
PBX URL.
Use the 'https://YourPBXName.wildixin.com' format.
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List of all users from your linked Microsoft Azure account with:
- Contact name
- Job Title
- Phone number
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