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Support for remote call answer / hangup and volume control from headset via USB connector on Windows. Supported Wildix Headset: WHS-BT (only with USB dongle from Jabra / Plantronics / Sennheiser); Supported 3rd party headsets matrix: Wildix Compatible Headsets - Jabra, Plantronics, EPOS Sennheiser, JPL, Axtel.
MSI file for Windows:
https://files.wildix.com/integrations/win/headset/WildixHeadsetIntegration.msi
Note Requirement: Visual C++ Redistributable Packages 2015-2019 for x86 platform. Download from VC Redist 2019 x86.
Outlook Integration
Features: Outlook calendar sync with Collaboration, user presence, pictures sync with Outlook, click2call, IM, call popup, caller name lookup, live search in outlook contacts, URL to create / edit contact during a call. Documentation and videos: Outlook integration for Microsoft Windows.
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https://files.wildix.com/integrations/win/wiservice/WIService.msi
Note Requirements:
- Microsoft .NET Framework v.4.0.
- Visual C++ Redistributable Packages 2015-2019 for x86 platform. Download from VC Redist 2019 x86
Silent installation mode
To set the silent installation mode, run the command:
Code Block msiexec /i "WIService.msi" wiserviceSilentMode=true
To reset the silent installation mode, run the command:
Code Block msiexec /i "WIService.msi" wiserviceSilentMode=false
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To enable the option, tick off the box "Keep Wildix Integration Service up to date" when completing WIService setup. Windows Task Scheduler checks for updates every day at 01:00-06:00 or after starting PC. If a new version is available, it downloads a new installation package and runs it in silent mode.
You can also pass enableAutoupdate parameter during installation via cmd:
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msiexec /i WIService.msi enableAutoupdate=true/false /qn |
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- enableAutoupdate=true (enabled) / false (disabled)
- wiserviceSilentMode=false
If wiserviceSilentMode is set to true, auto update is not started up.
TAPI Driver
TAPI driver provides computer telephony integration and enables PCs running Microsoft Windows to manage calls and use other telephone services of a Wildix PBX. Documentation: TAPI driver.
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Browser content redirection - deploying Chrome extension using Group Policy
Browser Content Redirection can be enabled to achieve point to point audio and video with the PBX reducing latency and moving CPU usage to the client: https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/multimedia/browser-content-redirection.html
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