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This document helps you understand Wildix licensing and explains how to activate a Wildix Per User PBX (Hardware, Virtual, Cloud). Created: June 2018 Updated: August 2021 Permalink: https://confluence.wildix.com/x/twM8AQ Useful links: |
Table of Contents |
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Other documents related to WMP (Wildix Management Portal):
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Details on each user profile: https://www.wildix.com/licensing/.
Per User licensing is available for any PBX type:
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Model: select WPBX-CLOUD for Cloud / WPBX-VM/HW for Virtual or Hardware
Region (only for Cloud PBX): select the datacenter region
Name: PBX domain name by which your PBX is accessible via the browser; in the example provided below, the PBX can be accessed by URL https://elenatest2.wildixin.com
Expire: select the recurring billing period: monthly / yearly / lifetime (lifetime is not available for Cloud PBX)
PBX-BASIC / UC-Essential / UC-Business / UC-Premium / UC-Wizyconf Room / UC-Wizywebinar / PBX-Service: add the number of users of each profile (more about each profile: https://www.wildix.com/licensing/)
Storage size and enable Static IP(only for Cloud PBX): increase Cloud instance storage size. For more details, refer to the chapter: Increase storage on Cloud PBX
- x-caracal (only for Cloud PBX): tick the option to activate x-caracal ACD stats service on this PBX. Important: make sure you add at least 10 Business/ Premium + 1 Premium licenses on this PBX to be able to activate x-caracal. More information on how to activate x-caracal on the WMS side: x-caracal documentation (Important: Make sure you have the min. required WMS version)
- MS-PhoneSystem: this is an extension of the teams4Wildix (integration of Microsoft Teams with Wildix PBX). It requires the CLASSOUND service to be activated on the PBX (Important: Make sure you have the min. required WMS version)
Click Add and then Save
To confirm the subscription fee, tick off
Your PBX has been added:
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Connect to PBX via HTTPS to access WMS using credentials admin : wildix
Change admin user password:
Select admin user and click Set passwords
Generate or create a new WEB password, click Ok
Upgrade WMS to the latest stable release
go to WMS Settings -> Tools and utilities -> Upgrade
In case there is a new version available, click Perform Upgrade
Copy PBX key from WMP:
Note Only for Virtual and Hardware PBXs. Cloud PBXs are activated automatically (wait for approximately 3 minutes after completing Step 1).
go to Customers tab, select your company, then select the PBX that you have created (Step 1), optional: click Options button (Three dots) and select Edit
click the Copy icon (Copy PBX key to clipboard):
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Warning |
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Limitation for 3.88 PBXs: chat history is not moved! |
Enable SSH port on Cloud PBXs (optional) Anchor Sshport Sshport
Sshport | |
Sshport |
Direct access to SSH port on Cloud PBXs is blocked for security reasons. Now it’s up to you to temporarily enable/ disable SSH port 2222 via WMP:
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