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Info

This Document describes how to connect  Quick Start Guide explains how to provision Wizyconf via WMP and access, participate in conferences.

For the installation and connection, consult Wizyconf Installation Documentation.

Created: July 2019

Permalink: https://confluence.wildix.com/x/GQAxAw

Table of Contents

The first upgrade

Note: Wizyconf upgrade is not displayed on WMS interface,  

Prerequisites:

  • Minimum WMS version: 4.01.44034.20
  • DHCP Server to receive IP address
  • Stable internet connection


The notification about the upgrade is displayed. Then the devices is rebooted automatically. 

Note
  • The first upgrade - the firmware size is 2GB. It takes up to 5-10 minutes (depends on the Internet connection)
  • Server from which upgrade is made: firmware.wildix.com
  • Port to be opened: tcp:443

...


Note

Note: Wizyconf upgrade is

...

not displayed on WMS interface,  



Note

Note: you may need to connect a mouse and a keyboard for the upgrading procedure.

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Note: Please do not press Back, use Retry key! - won't be included, will be improved.

Provisioning and configuration

WMP Provisioning

Prerequisite: you must have available Wizyconf which you had previously ordered and had it shipped to you.

  • Go to WMP -> select a customer
  • Select PBX

    on WMP → Devices → click

    ->click Options button (three dots) and choose Devices from the drop-down list:


  • Click + to add

    the device
  • select the device from the list
  • Click Add
  • Go back to Devices → check that the device is provisioned

    Wizyconf:


  • The list of all your available devices opens; select Wizyconf and click Add to assign it to the PBX


  • Go to WMS -> Devices: provisioned Wizyconf appears on the list:   


Warning

Important: After Wizyconf is provisioned, its status in WMS -> Devices stays gray, no IP and firmware are indicated.

Assign Wizyconf to user

...

Warning

Important: Before assigned, make sure that a user has Wizyconf License previously purchased on WMP. If the user doesn't have the correct license,

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the error notification

...

is displayed on Wizyconf.


  • Go to WMS -> Devices
  • Select the provisioned Wizyconf and click Assign to user 




Once the user is assigned, It is impossible to delete him, you can just re-assign to another one.

Warning

Important: 1 Wizyconf account can be used with 1 Wizyconf. 

...


Accessing the conference 

If the procedure is correct, the Conference list is displayed on Wizyconf.


Note: If a user is invited to a conference, press Refresh on Wizyconf to display the conference in the conference list on Wizyconf.

If a wrong user is assigned to Wizyconf, assign the correct user and turn on/ turn off (disconnect and connect) Wizyconf via Power key on Wizyconf-CoreIt is impossible to delete an assign user from Wizyconf.


An example: Delete the device from WMS Devices and then click Sync from WMP → the device will appear → the notification "Device not assigned to any user" is displayed on Wizyconf.

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