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This Document contains documents for CLASSOUND Activation Requests.

Created: April 2020

Updated: December 2021April 2022

Permalink: https://confluence.wildix.com/x/TYFEB

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To order a new DID number, you need to provide address in the requested area and prepare the following documents. At the next step, you need to attach them to the order form.

AustriaProof address ( customer's business needs to be registered in the same area where the phone number is requested)
  • Acceptable documents are Handelsregisterauszug (Commercial Register) or Bescheinigung der Gewerbeanzeige (Business Registration)

  • We do not accept utility bills as proof address. Acceptable documents are the ones issued by official sources. Documents issued by a local authority (government agency) such as proof of residence from the municipality or a proof of business registration from the trade registry are acceptable

  • The document should be complete, issued to the relevant company and state the relevant address on the document and it needs to be issued by an official state, municipality, government, authority or trade/commerce organisation

  • Proof of business registration in Italy (Visura, updated up to 6 months ago)
  • CountryRequired Documents
    Italy

    Scan of

    the

    France

    Proof of address and proof of ID

    • Proof of address (the customer's business needs to be registered in the same area where the phone number is requested)
    • Proof of ID
      • Please provide the Enterprise Registration Certificate/ Business Registration document (such as a Kbis or INSEE document). Note that this document primarily serves as a proof of ID for a business end user. You can submit it also as the proof of address, provided the relevant address is stated in it. Should the relevant address not be stated in this document, you will need to provide a valid proof of address* in addition

        *The following documents are accepted as valid proof of address: third party issued monthly bank statements and public utility bills (showing regular use of services) issued in the last six months and government documents issued in the last year, provided they include the address information. 

    Germany
    • Proof of address (the customer's business needs to be registered in the same area where the phone number is requested)
      • Acceptable documents are Handelsregisterauszug (Commercial Register) or Bescheinigung der Gewerbeanzeige (Business Registration)

      • We do not accept utility bills as proof address. Acceptable documents are the ones issued by official sources. Documents issued by a local authority (government agency) such as proof of residence from the municipality or a proof of business registration from the trade registry are acceptable

      • The document should be complete, issued to the relevant company and state the relevant address on the document and it needs to be issued by an official state, municipality, government, authority or trade/commerce organisation

    Italy

    business owner's national ID

    Norway

    Company registration documents

    Portugal

    Company registration documents

    Turkey
    • Scan of the business owner's national ID
    Switzerland

    Proof of address

    • Proof of address (the customer's business needs to be registered in the same area where the phone number is requested)
      • Acceptable documents are Handelsregisterauszug (Commercial Register) or Bescheinigung der Gewerbeanzeige (Business Registration)

      • We do not accept utility bills as proof address. Acceptable documents are the ones issued by official sources. Documents issued by a local authority (government agency) such as proof of residence from the municipality or a proof of business registration from the trade registry are acceptable

      • The document should be complete, issued to the relevant company and state the relevant address on the document and it needs to be issued by an official state, municipality, government, authority or trade/commerce organisation

    • Company registration documents
    Note

    Limitation: Local calls for Turkish DIDs are not supported. 


    UAE

    Letter of Intent (LOI)

    Note

    Note: For UAE, any address worldwide is accepted. 


    Other countries
    Send us the order via the form; at a certain step you will have the option to select "Rest of the World" (for Porting only or for NEW DID only), we will get in touch with you in case any additional documents will be needed


    Note

    Note: For USA/ Canada, you need to provide address for 911 service activation for USA/ Canada located End-users.

    Documentation: CLASSOUND E911 Compliance


    Port existing DIDs 

    For number porting, in addition to the documents specified above, you need to prepare the following documents:

    • Download, fill out and sign the LOA documents (find the LOA documents for your country below)
    • Last invoice 
    CountryLOA documents
    Austria
    download
    Belgium
    download
    Canada
    download
    France

    download

    Germany
    download
    Italy
    download
    Mexico
    download
    Portugal
    download
    Romania
    download
    Slovakia
    download
    Spain
    download
    Switzerland
    download
    UK
    download
    USA
    download
    Other countries
    In case your country is not present on this page and there is no LOA archive for your country: send us the order via the form please (at a certain step you will have the option to select "Rest of the World" (for Porting only or for NEW DID only), we will get in touch with you in case any additional documents will be needed.

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