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Recommendations for WP410 wall mounting:

• Round (convex) screw head type of max 10 mm diameter
• Any screw drive type
• Any screw thread type depending on wall material 

Example:

WP480G / WP490G / WelcomeConsole: attach the stand to the phone (desk mounting); for wall mounting (WP480G only), use wall mount bracket (article can be purchased separately, code: WallMount)

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• History: access call history and call from history
• Phonebook: access to shared PBX phonebooks and call from phonebooks
• Features: call features, read Appendix 2: Call features for details
• Menu: phone settings, read Appendix 3: Menu for details

3 – Navigation keys

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WP410 supports up to 4 BLF keys distributed on 2 pages, WP480G supports up to 16 BLF keys distributed on 2 pages, WP490G supports up to 30 BLF keys distributed on two pages, WelcomeConsole supports up to 60 Function keys including extension module. Refer to Appendix 1 - BLF keys for detailed information on BLF key distribution for each phone.

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• Colleague: monitor call status (incoming call / in call), monitor user status (available, DND, away), make a call, transfer a call, pick up a call, check who is calling (see the chapter below for more details)
• Park Location: park a call and resume (see the chapter below for more details)
• Line: press to use this line (to place a new call)/ press to make a call with user's identity extension (see the chapter below)
• Speed Dial: press to call a speed dial number; additionally you can set up shortcuts in combination with Feature Codes supported by the system, read Feature Codes notes for more information
• Trunk: monitor status of trunk (except for SIP trunks) and place a call via this trunk
• Timetable / Switch / 3 state switch: monitor the status of switch / timetable, press to change status
• Group pick up: press to pick up a ringing call of a user from your ACL group (feature works for users registered to the same PBX and normally allows you to answer a ringing call for another user located in the same office)
• Call group: monitor call status (incoming call / in call), make a call, transfer a call, pick up a call, check who is calling

• Send DTMF: press to send DTMF tone

• Contact center: log into Call groups as a dynamic user (see the chapter below)
• Identities: press to change the identity of numbers for outgoing/ incoming calls (see the chapter below)
• Voicemail: press to access shared voicemail of another user (see the chapter below)

Colleague BLF

List of supported features/ actions:

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Allows you to change the Caller number and name for outgoing internal and external outgoing/ incoming calls. Detailed information can be found in Identities Feature guide.

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