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The Document explains what is CLASSOUND Extended CNAM and how to activate it. Created: August 2023 Permalink: https://wildix.atlassian.net/wiki/x/AYDpDg |
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What is Extended CNAM
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Parameters | Extended CNAM | Standard CNAM |
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Character length | 32 | 15 |
Branded call support | Yes | No |
Shown | Always | Not always |
Advantages
- Personalized 32-character messages
- Messages displayed in call log
- Brand protection from scammers
- Verified call tag displayed during the call, which makes your calls even more trustworthy for customers:
- 280 million+ US devices coverage
- Answer/ rejection statistics (
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To activate extended CNAM, apply a Custom Care request mentioning extended CANM (32 characters) and standard CNAM(15 characters). Refer to Wildix Terms and Conditions, "How to interact with support" section.
Additionally, you can also request Answer/ rejection statistics, for example:
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