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The document describes how to start ________ Min supported version: WMS 5 Created: April 2023 Permalink: |
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Screen sharing issue on macOS using Google Chrome Due to detected issues in Google Chrome, it might be impossible to use screen sharing. To resolve the issue, take the following steps:
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- Click the Participants icon in the lower central side of the screen
- On the panel that opens on the right side of the screen, click Mute all:
3. A new dialog opens, click on Mute to confirm:
Here, you can also choose if you want to allow attendees to unmute themselves:
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- Click the Participants icon in the lower central side of the screen
- Click three dots next to the user that should stay unmuted (1) and press Mute everyone else (2):
- A new dialog opens, click Mute to confirm:
Via user's preview
- Hover the mouse cursor over three dots in the upper right-hand side of the user's preview
- Click Mute everyone else:
- A new dialog opens, click on Mute to confirm
Disable users' camera
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This option is reserved for the conference moderator only. |
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- Click the Participants icon in the lower central side of the screen
- Click three dots next to the Mute all button (1) and press Stop everyone's video (2):
A new dialog opens, click on Stop video to confirm
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- Click the Participants icon in the lower central side of the screen
- Click three dots next to the user that should stay with enabled video (1) and press Disable camera of everyone else (2):
- Hover the mouse cursor over three dots in the upper right-hand side of the user's preview
- Click Disable camera of everyone else
- A new dialog opens, click on Stop video to confirm
Via user's preview
- Hover the mouse cursor over three dots in the upper right-hand side of the user's preview
- Click Disable camera of everyone else:
Allow users to unmute/ enable video
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- Click the Participants icon in the lower central side of the screen
- Click three dots next to the Mute all button:
- Under Allow attendees to, tick on/off the options below:
- Unmute themselves
- Start their video
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Note: In case moderator disallowed unmuting/enabling video was disallowed, to unmute themselves or to enable video, meeting participants should raise a hand -> moderator user should press Ask user to unmute -> the participants gets possibility to unmute/ enable video. |
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This option is reserved for the conference moderator PBX users only. |
To remove a user:
- Find the user you want to remove
- Hover the mouse cursor over three dots in the upper right-hand side of the user's preview
- Click on Boot from conference
End meeting for all
- Click three dots (More actions) at the bottom menu
- Press End meeting for all:
Conference recording
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Note: watermark and list of participants are now not included in recordings. |
To stop recording:
- Click again on three dots (More actions) in the lower central side of the screen
- Click Stop recording
- A new dialog opens, click Confirm
To download recording files:
- Click again on three dots (More actions) in the lower central side of the screen
- Click View Recordings
- A new dialog Recordings list opens, click on the file(s) to download
- Click Done to close the dialog
To delete recording files manually:
- Access Recordings list as described above
- Click on X next to a recording you to want to delete (you can only delete your own recordings, recordings started by other participants cannot be deleted):
- To confirm, click Yes
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Important:
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Blue LIVE icon is displayed in the upper right-hand part of the screen when the live streaming is running.
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For information on how to retrieve the Streaming Key for Facebook and YouTube, refer to Live Streaming Guide. |
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- Click once again on three dots in the lower central side of the screen
- Click Stop live stream
- New dialog opens; click Stop live stream to confirm
Exit and delete a conference room
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Leave the meeting
To leave the conference:
- Click the red handset icon (Leave the meeting) in the lower central side of the screen to leave the conference:
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If a user is left alone in a conference for more then a minute, the relevant notification is displayed and the conference session is stopped automatically within 30 seconds:
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Note: Conference is stopped automatically if it had at least 2 participants. |
To leave the conference and remove it from the list of conferences in Collaboration:
- Open the Video Conference dialog in Collaboration
- Find the conference in the list and hover the mouse cursor over it
- Click on the Leave icon (Exit) on the right-hand side of the conference title
- Click YES to exit the conference (the conference will no longer appear in the list of conferences in Collaboration for you)
To delete the conference:
To delete:
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Click YES to permanently delete the conference and all its contents (the conference will no longer be available)
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Miscellaneous
Speaker stats
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