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Info

This document helps you understand Wildix licensing and explains how to activate a Wildix Per User PBX (Hardware, Virtual, Cloud).

Created: June 2018

Updated: January March 2023

Permalink: https://wildix.atlassian.net/wiki/x/7BXOAQ

Useful links:

Table of Contents

Other documents related to WMP (Wildix Management Portal):

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Details on each user profile: https://www.wildix.com/licensing/.

Per User licensing is available for any PBX type:

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  • Connect to PBX via HTTPS to access WMS using credentials admin : wildix

  • Change admin user password:

    • Select admin user and click Set passwords

    • Generate or create a new WEB password, click Ok

  • Upgrade WMS to the latest stable release

    • go to WMS Settings -> Tools and utilities -> Upgrade

    • In case there is a new version available, click Perform Upgrade 

  • Copy PBX key from WMP:

    Note

    Only for Virtual and Hardware PBXs. Cloud PBXs are activated automatically (wait for approximately 3 minutes after completing Step 1).


    • go to Customers tab, select your company, then select the PBX that you have created (Step 1), optional: click Options button (Three dots) and select Edit

    • click the Copy icon (Copy PBX key to clipboard):

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  • Insert the PBX key on WMS side:

    • Open WMS Settings -> Tools and utilities -> Activation / Licenses

    • In the License actions section, paste the PBX key copied on the previous step into the PBX Key field:

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    • Once entered, click Activate:
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Your PBX is now activated:

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Warning

Important! After Cloud PBX is activated, make sure to change a default admin password as it is reset after 7 days of uptime.

In case you face any issues with reset, contact Wildix Support.

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  • notification is displayed in red in WMS telling the system administrator that the number of licenses was exceeded and missing licenses will be billed automatically:

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  • notification via email is sent to the system administrator each day (temporarily disabled)

You can also check the number of licenses bought and used in WMSSettings  ->  Tools and utilities -> Activation / Licenses -> License usage section:

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  1. Select one or multiple users and click Edit
  2. Scroll down to the field License type and select the type of the License type from the drop-down list:

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  3. Click Ok to apply the changes

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You will be prompted to enter the password of your new cloud PBX. During the script execution you will be prompted to confirm, which data you would like to be moved. As soon as the script finishes its execution, the data will be moved and you will be able to access the Cloud PBX using the password of your old PBX. 

Enable SSH port on Cloud PBXs (optional) 
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Sshport
Sshport

Direct access to SSH port on Cloud PBXs is blocked for security reasons. Now it’s up to you to temporarily enable/ disable SSH port 2222 via WMP:

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