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WiIdix Microservices Changelog: new features and improvements for Kite, Wildix Management portal (WMP), Wildix Integration Service(WIService), Screen sharing. For Kite, WMP: no need to upgrade, the changes are available right away. For Wildix Integration components (WIService, Screen sharing, Fax Printer, Outlook, TAPI driver): go to Collaboration Settings -> Extensions and click Update to install a new version (for WIService, there is also an auto-update option). Other changelogs: https://www.wildix.com/new-releases-and-updates/ Link for sharing: https://wildix.atlassian.net/wiki/x/hADOAQ |
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[WMS-22916] - ca: added new options for filtering Cloud Analytics (CDR-View 2.0) reports:
- Display Display Metric: allows you to select the metric to be calculated, calls or flows, which correspond to entire calls or their individual parts. By default, full calls are counted.
Note: Applying this filter changes the calculation metric across all visualizations except Data Grid and Advanced Grid reports.
- Display Display Options: allows you to apply filtering and display only the first part of a call / only the last part / or all parts and include only them in all calculations. By default, all parts of the call are calculated and displayed.
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Cloud Analytics (CDR-View 2.0), WIService v. 3.19.4 Date: 26.03.2025
Improvements
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[WMS-22513] - ca: improved Cloud Analytics (CDR-View 2.0) performance when generating long-term reports
[XBS-5268] - int: improved WIService performance and stability
Fix
[WMS-21796] - ca: fixed an issue in which Cloud Analytics (CDR-View 2.0) didn’t support DST change
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[WMS-22133] - wis: fixed an issue in which Collaboration native app and x-bees app could not be automatically updated
[WMS-22005] - sys: fixed an issue with geolocation service which could lead to missing red indicator on the map in Collaboration
CLASSOUND Date: 17.12.2024
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- The support starts from WMS 6.03.20230630.3.
- The feature is available for CLASSOUND users. In case CLASSOUND is not activated, the SMS won’t be sent.
- CLASSOUND users in the UK (in case of “United Kingdom (2-way SMS) CLASSOUND DID”), US and Canada can also see the option Two-Way SMS.
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WIService v. 3.10.7, Collaboration Chrome Extension v. 2.0.3 Date: 14.10.2022
Fixes
[WMS-15206] - int: fixed an issue in which WIService update stuck on installing Fax printer component on Windows
[WMS-15283] - sys: fixed an issue in which Settings menu of Wildix Collaboration browser extension appeared after initiating a call via dialing hot key
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- to enable/ disable DND, press and hold "On/Off hook" button
[WMS-12311] - int: deprecated WIService component starting from v 3.4.5 on macOS 10.11 and prior
Fix
[WMS-12344] - int: fixed several issues with connected Kuando Busylight or similar device in which:
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- apply your requests via WMP -> Help Desk-> Customer Care -> CLASSOUND -> select “Set or update CNAM (US/Canada Partners only)”
- provide PBX and DID you want to order or modify CNAM
- CNAM should not be longer than 15 characters
- order can take up to 24 hours after submission to confirm by our vendor's database and up to 72 hours over business days for completion
Updated documentation: Wildix Terms and Conditions.
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