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The Document describes what is Wildix Integration Service (WIService), the installation process and available features. Created: February 2019 Updated: September 2022January 2023 Permalink: https://wildix.atlassian.net/wiki/x/HgfOAQ |
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Integration service (WIService)
Wildix Integration Service (WIService) is a component that is required to be installed in order to use CDR-View, Popup App, WebRTC Phone Direct RTP (Windows, removed starting from WMS v 4.02.44497.40), URI dialing (sip-tel-wildix), Headset integration, screen sharing, Fax Printer, and Outlook integration (detailed information about these components can be found in Extensions chapter of Collaboration User Guide). Also, starting from v. 3.6.3 (on Windows) and v.3.7.2(on macOS), WIService is accountable for automatic updates of Collaboration native app.
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Popup URL/ App can be set up in Collaboration Settings -> Personal, see the guide: How to set up web application integration via Popup URL.
- Direct RTP (experimental) (removed starting from WMS v. 4.02.44497.40)
The feature is enabled in Collaboration Settings -> Web Phone -> Enable direct-rtp (experimental). It allows RTP streams to be passed directly between devices.
Details: How to set DSCP QoS for Wildix devices and Web Phone.
- Call generation via URI
Thanks to URI support it is possible to generate a call by clicking on a link containing a phone number. After you click on a link, a call is placed via an active device selected in Collaboration.
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The features allow you to share your screen with other users and let them take remote control of your device.
Details: Collaboration User Guide.
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