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The Guide describes how to configure and use the feature allowing you to change the identities. Supported starting from WMS version 4.01.44215.30 Created: August 2019 Updated: April 2021January 2023 Permalink: https://wildix.atlassian.net/wiki/x/NgLOAQ |
Note: The previous configuration (ticket WMS-6527, /wiki/spaces/DOC/pages/30279960 stops working after the upgrade to WMS version 4.01.44251.31. Please make the reconfiguration. |
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Due to the firmware regression in WMS 4.XO version, the possibility to use BLF key "Line" is completely moved to WMS 5.0. |
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Overview
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Step 3. Add BLF keys "Identities" or "Line" (available starting from WMS v. 4.03.44914.04):
- Go to Users -> select a user or multiple users
- Click Edit preferences -> Settings -> Function keys
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Configuration for incoming calls Anchor incomingcalls incomingcalls
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Available starting from WMS v. 4.03.44914.04.
The configuration allows receiving internal and external incoming calls and perform call forwarding:
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You can also use Custom application to set the variable:
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Add "identities_routing" to Included procedures of Dialplan for managing incoming calls:
Note Make sure "identities_routing" is placed before "pbxinternal" if you configure it for internal calls.
Usage
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Notes:
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Feature code "Identity" 78
Starting from WMS v. 4.01.44329.36, the The Identity can be changed via Feature code "Identity" 78 from any Wildix device.
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BLF key "Identities"
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Supported from WMS v. 4.01.44251.31 on WP4X0, START (ex WP410), WorkForce, WelcomeConsole. Documentation: Wildix VoIP Phones - User Guide. |
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BLF key "Line" (only WMS 5.0)
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Supported from WMS v. 4.03.44914.04 and firmware firmware for WP480GR3 v. 63.145.10.11, WP490GR3 v. 67.145.8.90, WelcomeConsole v. 68.145.2.22, WorkForce |
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