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How to process and pay bills directly via WMP

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This document describes how to process and pay bills directly via WMP.

Created: January 2021

Updated: April 2021

Permalink: https://confluence.wildix.com/x/kofPB

Note for the UK and Italy: the feature can be enabled in demand.

Introduction

You can process your invoices in WMP -> Orders & Billing -> Account Balance.

All invoices can be download in 2 formats:

  • pdf
  • csv

And there is a separate CSV file that shows CLASSOUND DIDs Usage ("Usage csv").

Thanks to Wildix integration with BlueSnap online payment solution, you can pay bills directly from WMP without any fees, just providing your SEPA or ACH details.

The option is available once you have Due or OverDue bills.

Supported countries

  • Single Euro Payments Area (SEPA): Estonia, DACH, France, Spain, Netherlands, Finland
  • Automated Clearing House (ACH) for the USA

How to pay directly via WMP

  • Click Pay your bill button under Orders & Billing -> Account Balance

    Reminder: the button appears if you have Due or OverDue bills.

ACH payments

For conducting an ACH payment, provide the following information:

  1. Select Account Type
  2. Fill in Routing and Account Number
  3. Provide account holder information: fill in Full Name and Email Address
  4. Confirm the authorization of your account to be debited 
  5. Click Next to submit the payment

  6. You are redirected to a post-checkout page where the payment is being processed and approved:

  7. You can track the confirmation status on Account Balance tab. It takes about 1 hour to have the payment approved :

  8. Once it is approved, the status changes to APPROVED and Running open Total changes to zero balance:

SEPA payments

For conducting an ACH payment, provide the following information:

  1. Fill in IBAN and BIC
  2. Provide account holder information: fill in Full Name and Email Address
  3. Confirm the authorization of your account to be debited 
  4. Click Submit  

  5. You are redirected to a post-checkout page where the payment is being processed and approved: 

  6. You can track the confirmation status on Account Balance tab. It takes about 1 hour to have the payment approved:

  7. Once it is approved, the status changes to APPROVED and Running open Total changes to zero balance:


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