This Quick Start Guide explains how to provision Wizyconf via WMP and access, participate in conferences.
For the installation and connection, consult Wizyconf Installation Documentation.
Created: July 2019
Permalink: https://confluence.wildix.com/x/GQAxAw
The first upgrade
Prerequisites:
- Minimum WMS version: 4.01.44034.20
- DHCP Server to receive IP address
- Stable internet connection
The notification about the upgrade is displayed. Then the devices is rebooted automatically.
- The first upgrade - the firmware size is 2GB. It takes up to 5-10 minutes (depends on the Internet connection)
- Server from which upgrade is made: firmware.wildix.com
- Port to be opened: tcp:443
Note: Wizyconf upgrade is not displayed on WMS interface,
Note: you may need to connect a mouse and a keyboard for the upgrading procedure.
After the upgrade
"Connection Error" notification at the very beginning means:
- there is no Internet connection
- auto.wildix.com doesn't have a PBX, it is not provisioned, not present on WMP → the device not assigned/ provisioned on WMP
- or PBX is on WMP but it is unavailable right now → PBX not reachable
Note: Please do not press Back, use Retry key! - won't be included, will be improved.
Provisioning and configuration
WMP Provisioning
Prerequisite: you must have available Wizyconf which you had previously ordered and had it shipped to you.
- Go to WMP -> select a customer
Select PBX ->click Options button (three dots) and choose Devices from the drop-down list:
Click + to add Wizyconf:
The list of all your available devices opens; select Wizyconf and click Add to assign it to the PBX:
Go to WMS ->Devices: provisioned Wizyconf appears on the list:
Important: After Wizyconf is provisioned, its status in WMS -> Devices stays gray, no IP and firmware are indicated.
Assign Wizyconf to user
Important: Before assigned, make sure that a user has Wizyconf License previously purchased on WMP. If the user doesn't have the correct license, the error notification is displayed on Wizyconf.
- Go to WMS -> Devices
- Select the provisioned Wizyconf and click Assign to user
Once the user is assigned, It is impossible to delete him, you can just re-assign to another one.
Important: 1 Wizyconf account can be used with 1 Wizyconf.
Accessing the conference
If the procedure is correct, the Conference list is displayed on Wizyconf.
Note: If a user is invited to a conference, press Refresh on Wizyconf to display the conference in the conference list on Wizyconf.
If a wrong user is assigned to Wizyconf, assign the correct user and turn on/ turn off (disconnect and connect) Wizyconf via Power key on Wizyconf-Core
An example: Delete the device from WMS Devices and then click Sync from WMP → the device will appear → the notification "Device not assigned to any user" is displayed on Wizyconf.
To authorize this device enter this code: => the code should be entered in Collaboration from any user from the same PBX → press Retry on Wizyconf - this can be used after you use backup and the password may change → the tokens are different on Wizyconf,
Provisioning can be made via semi-automatic mode if the provisioning is resolved on PBX itself.