In this document, you can find answers to some questions regarding Analytics feature in x-bees and Collaboration, including examples of search requests that you may use while building your reports.
Created: January 2022
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- How to see calls by trunks?
In some cases you may want to see e.g. via which trunk calls were made or how many calls have been made via a specific trunk last week.
To see the total number of calls by trunks made this week, enter the following request in the search field:
Calls by Trunk this week
To include information about callers and callees and have the output data sorted by trunks, include the following parameters in your search:
Calls by Trunk this week Caller Callee sort by Trunk
How to see calls by country?
If, say, you want to see how many outbound calls were made to Germany last week, enter the following items in the search field:
Calls Country='de' Direction='outbound' Caller Callee last week
How to see conferences in which certain users participated?