Changelog reference ticket: XBS-2776.
Stay flexible and mobile with x-bees! In this update, we've added the possibility to answer an incoming call on a remote device. Say, you are getting an incoming call on web or to your mobile but want to have the call answered on W-AIR Headset and proceed with the conversation hands-free and able to move around during the talk, you now have such an option!
Just choose W-AIR Headset in the Dialpad and the call will be answered on the headset when you accept the call:
The following devices are supported:
WP, WorkForce, WelcomeConsole, Vision, SuperVision
W-AIR: hardware phones
iOS/Android client: apps installed on smartphones
W-AIR Headset: possibility to add a device for handling calls. Refer to W-AIR Headset Manual for detailed information
In the video below, you can see how the feature works on web, with a smartphone as a remote device: