The manual describes the features and functionalities of W-AIR Headset and provides the necessary information for its proper operation.
Created: December 2017
Permalink: https://confluence.wildix.com/x/iQA8AQ
Before using the Headset
Unboxing
Examine the package for evidence of physical damage prior to opening. If there is a proof of mishandling, report it to your certified Wildix Partner.
Make sure that all the components are present in the shipping package:
W-AIR Headset:
1 x Headset
1 x Charger
1 x AC adapter
Using the Charger
W-AIR headset is charged through the use of a charger. The charger is powered by AC supply from 110-240VAC that supplies 5.5VDC at 600mA.
When charging the battery for the first time, it is necessary to leave the headset in the charger for at least 10 hours before the battery is fully charged, and the headset is ready for use.
For correct charging, ensure that the room temperature is between 5°C and 25°C / 41°F and 77°F. Do not place the headset in direct sunlight when charging. If the headset is turned off when placed in the charger, the handset automatically turns on.
W-AIR Headset Overview
1 - Microphone
2 - Mute key
3 - ON/ OFF-hook key
4 - Volume- key
5 - LED Indicator
6 - AUX Function key (Power On)
7 - Volume+ key
8 - Speaker
9 - Charger
Note: There are 2 key combinations that have to be pressed at the same time:
Register - ON/ OFF-hook, Volume+ and Volume-
Power off - AUX function, Volume+ and Volume-
Charger Overview
1 - Charging pins
2 - Charger connection
LED indicators Overview
Color | LED indication | Status |
Green | Short blink followed by long blink | Power Up |
Fast short blink, repeated | Incoming call | |
Fast short blink, repeated | 2-nd incoming call, call active, Silent mode on | |
Single short blink. Notification of call only via audio in HS | 2-nd incoming call, call active, Silent mode off | |
Single short blink | In call | |
Long blink | Battery charging | |
Steady on | Battery charging, full | |
Red | Long blink followed by short blink | Power Down |
Fast, short blink | Low battery | |
Steady on | Battery charging, low battery | |
Long blink | Registration failed | |
Single short blink repeated slow | Idle, out of range | |
Blue | Short blink repeated fast | Registration, ongoing |
Long blink | Registration completed | |
Single short blink repeated slow | Idle, connected | |
Purple | Steady on | Menu |
None | Deregistered |
Idle state
The Idle state is when the Headset is ready to handle calls:
AUX function key
Short press for entering Menu mode
Volume+ key
Short press for increasing ringer volume
2 seconds long press for enabling Silent mode. When enabled, the voice prompt announces “Silent mode on”
Volume- key
Short press for decreasing ringer volume
2 seconds long press for disabling Silent mode. When disabled, the voice prompt announces “Silent mode off”
Registration of W-AIR Headset
To use W-AIR Headset, you need to register it to the existing W-AIR Base Station.
- Go to Collaboration -> and click + Add device
- Press Call button on W-AIR headset, you will hear the pairing code;
enter this code into the field - You will hear voice prompt saying "Activated, thank you!"
Delete W-AIR Headset
- Go to Collaboration
- You will hear voice prompt saying "Deactivated, thank you!"
W-AIR Headset Menu
How to access the Menu
When the Headset is in Idle state, a user can enter the Menu to change different settings.
AUX function button:
Short press for entering Menu mode/ selecting Menu option
Double press for deselecting Menu option
2 seconds long press exiting Menu mode
Volume + button:
Short press for moving to the next item
Volume - button
Short press for moving back to the previous item
Menu structure
When you enter the menu, the voice prompt will announce “Silent mode On or Off” and the LED Indicator will be purple. Now you can navigate through the menu and adjust the settings as preferred.
Silent mode: When enabled, the ringer is silenced. Does not affect the stored value of ringer volume
On
Off
Language: Two languages are available on the Headset: English and another language, selectable for a user
English
Native
Audio feedback: Choose between beeps or voice prompts (where available) as user feedback. Where no voice prompts are available, beeps will be played and this setting is ignored
Voice prompts
Beeps
Note: the menu will always use voice prompts.
Tone Protection: Automatic protection against loud noises and protection from too high volume settings with prolonged use of the Headset
Off
Office
Quiet
Noise reduction: Enable or disable digital noise reduction
On
Off
Equalizer: Choose between three different equalizer settings:
Normal
Bass
Treble
Auto mode: The Headset automatically answers an incoming call when removed from the charger
On
Off
Silent charging: The Headset makes no call indication (neither ringer nor LEDs) while charging
On: Only LED indication while charging
Headset Deactivated: The Headset is disconnected and can’t receive calls while charging
Off: Normal mode with LED indication and audio while charging
Call Control
Incoming call
When you receive an incoming call, the LED indicator starts blinking with fast short green flashes and you hear a ringer.
Answer an incoming call
Press ON/ OFF-hook key to answer an incoming call
Answer a second incoming call
Press ON/ OFF-hook key for 2 seconds to answer a second incoming call and put an active call on hold
Switch between two active calls
Press ON/ OFF-hook key for 2 seconds to switch between two active calls
Reject an incoming call
Double press ON/ OFF-hook key to reject an incoming call
Mute/ unmute an incoming call
Press Mute key to mute/ unmute the microphone during an active call
Hold
Put a call on hold/ Retrieve a call:
Press ON/ OFF-hook key for 2 seconds to put a call on hold/ retrieve a call
End a call
End an active call:
Press ON/ OFF-hook key to end a call
Factory reset
To reset the customized settings back to factory default, press Mute and ON/ OFF-hook keys for 5 seconds. After the reset is completed, you will hear a tone signal confirming it.