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This Procedure provides an overview of the storage changes in WMS 6.05, where user files will moved from local storage to Company Data Storage.

Created: November 2023

Permalink: https://wildix.atlassian.net/wiki/x/hQAMEw

Introduction

The Procedure explains the changes to the storage of user files in WMS 6.05. Starting from this version, files will be stored in a dedicated storage system, Company Data Storage, within the same AWS region as a PBX is running.

This shift is driven by several factors:

  1. Change in Long-Term Storage Policy: We're updating the policy to offer our customers a centralized and scalable solution for system performance optimization

  2. Improved Reliability: By moving to a dedicated storage, we aim to enhance system reliability

  3. Enhanced Failover Capabilities: Storing files in a dedicated cloud environment improves the system's ability to switch to backup resources during disruptions

  4. Preparations for Analytics and AI features: The shift prepares the system for upcoming analytics and AI features

Implementation Overview

The dedicated storage feature will be enabled by default on Cloud PBXs running on WMS 6.05. For Virtual Machine and Hardware PBXs, admins can enable this feature when there is a WMS Network present. For users who want to make the switch manually before WMS 6.05, the option is available to activate this feature in advance.

After the update to WMS 6.05, an automatic migration process will be run to move existing data from local storage to the Company Data Storage. During the migration, the following data will be moved:

  • Call Recordings
    For users who have integrations that directly access recordings from PBX, we offer two options:

    • API for retrieving recordings: Access recordings through the API endpoint: GET /api/v1/pbx/recordings.

    • 7 day local copy: A local copy of recordings will be kept for seven days, ensuring continued access.

  • Backups: The shift includes the transfer of backups, ensuring the preservation and accessibility during disruptions

  • Voicemails and Faxes: Implementation for the shift of voicemails and faxes will be introduced in upcoming releases

Implementation Timeline

The implementation of the dedicated storage feature is planned according to the following schedule:

  • WMS Beta 6.05: The beta version 6.05.20231110.2 is currently ongoing, released on November 13, 2023

  • WMS Stable 6.05: The stable release is planned for February 1, 2024 (ETA)

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