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Monitor Wildix PBX using Zabbix - Admin Guide - English

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The Guide explains how to set up and use Zabbix for monitoring Wildix PBX.

Supported WMS version: starting from 3.82.33693

Updated: June 2018

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Step 1. Setup of zabbix-agent

1. Access PBX via SSH as root:

  • Go to WMS and select Terminal from the top secondary menu 

    Note: Terminal is available only for admin users.

  • Access PBX via SSH as a root 

su
wildix (Password line)
!1


2. Create a file:

  • Use the command: 

nano-tiny /etc/zabbix/zabbix_agentd.d/my.conf


  • Enter two lines:
StartAgents=3
Server=192.168.0.1

where 192.168.0.1 is the IP address of your server


3. Restart zabbix-agent:

Use the command:

/etc/init.d/zabbix-agent restart

Step 2. Setup of zabbix-server

  1. Download the template file from https://wildix.com/image_pbx/zabbix-templates/wildix.xml
  2. Access Zabbix -> Configuration -> Templates, 

  3. Click Choose File to upload the template file that you have saved on your PC, then click Import

  4. Go to Configuration -> Hosts
  5. Click Create host and fill in:
    • Host name
    • Groups: select group(s) from “Other groups” section and move the selected group(s) to “In groups” section
    • Agent interfaces: enter IP address or DNS name of your Wildix PBX (depending on what you selected, choose Connect to IP or DNS

  6. Click Add

  7. Go to Hosts -> Templates, 
  8. Click Select and select “Wildix Templates” from the list

  9. Tick off “Template Wildix-PBX” and click Select

  10. Go to Configuration -> Hosts and find your Host on the list by its Host name

Status: “Enabled” (green)

ZBX: green (it might take some time for ZBX icon to turn green)

Ports used by Zabbix

To check it, use the command: 

/etc/zabbix/zabbix_agentd.conf

Monitoring tools

Go to Monitoring -> Graphs

Select your Host in the upper right section

Select the Graph from the list of available graphs:

  • Callweaver Restart
  • Collaboration Users
  • CPU jumps
  • CPU load
  • CPU utilization
  • Disc space usage*
  • Memory usage
  • Network traffic*
  • PBX temperature cpu
  • PBX temperature mb
  • PBX users
  • Phone calls
  • SIP Proxy Restarts

*these sensors become available after some time (it is necessary to update the web page)


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