This Article explains how to troubleshoot various x-bees issues.
Other x-bees documentation: x-bees documentation.
Created: October 2022
Updated: December 2022
Permalink: https://wildix.atlassian.net/wiki/x/yBfOAQ
How to send feedback
If you encounter any issues with x-bees, send us feedback to investigate them
- Click on your user picture in the upper left-hand part of the screen to open Settings
- Under Support, click Send Feedback
- Evaluate x-bees and describe your issue
- Click Submit to send
How to troubleshoot push notifications
Problem
I do not receive push notifications.
Possible Solutions
To ensure the correct behaviour of push notifications, the following settings must be enabled:
- Focus time in macOS Settings -> Notifications & Focus -> Focus
- Browser notifications
- Chrome notifications in macOS Settings -> Notifications & Focus
- Notifications in x-bees Settings -> Notifications & Focus -> Notifications
If the issue still exists, send feedback.