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Info

This document provides information on built-in security features of the Wildix system and Wildix services description.

Updated: December 2022

Permalink: https://wildix.atlassian.net/wiki/x/vQFmBQ

Security is a top priority for Wildix and all the security features are built-in inside the product, which means the Wildix System is Secure By Design.

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The scheme below displays the structure of WMS (Wildix Management System):

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CLASSOUND

CLASSOUND is a fully Cloud-based service that goes beyond SIP trunks in its capabilities. Using CLASSOUND, companies can enjoy the full capabilities of a communications system with global coverage, combined with the security and maintenance they’d expect from a modern enterprise-grade VoIP system.

Scheme of the CLASSOUND service



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Note

Note: "WMS" here implies the scheme provided in the section WMS Structure.

Reliability

  • 100% CLOUD Cloud-based
  • Global presence with AWS Availability Zones 
  • 99.98% availability provided with NAPTR/SRV 
  • Call failure rate 0,2%
  • Call set-up time 1.4 sec
  • Redundancy
  • 24/7 Monitoring

Security:

  • Isolated structure available only for Wildix Ecosystem
  • Network security 
  • Direct connections to Local Country Networks

Global Coverage:

  • 200+ Countries and Territories for Outbound calling
  • 100+ Countries Local DIDs coverage
  • Landline and Mobile DIDs
  • Voice and SMS

CLASSOUND Service meets:

  • Local Service Registration and Authorisation requirements
  • General Data Protection Regulation requirements
  • Emergency Service regulation requirements 

Voice technologies:

  • SIP with G.729, G.711, OPUS, T.38
  • TLS
  • SRTP - coming soon 

Additional features:

  • Instant Virtual Porting
  • Bulk SMS sending
  • Forwarding 
  • Bult-in Trunk setup
  • Failover
  • Filtering/Blacklists/Anti-spoofing

teams4wildix

With Wildix, you get a Microsoft Teams PBX integration that gives you all the telephony features a growing business needs to simplify communication and deliver more to the bottom line.

Wildix offers 2 modes of Integration usage.

Mode 1. Collaboration PluginApp: it provides access to all advanced features by Wildix.

Mode 2. MS Phone System: besides the advantages of Mode 1, it allows MS Teams users to place and receive calls using Teams Dialpad (Calls tab of the MS Teams interface).

teams4widlix service integration scheme:

teams4widlix security:

  • All call legs can be secured by TLS encryption. TLS 1.2 or later is supported
  • Customer data held in the Microsoft security realm for both Teams and teams4widlix
  • Teams users connect to the nearest Microsoft network POP
  • The Microsoft network carries the voice traffic for nearly the entire journey
  • Through teams4widlix node optimisation, traffic will step-off the Microsoft network near to the PBX or Trunk

teams4widlix features:

  • Support for Teams in the browser version and native app
  • Single sign-on with Microsoft 365 (Office 365)
  • Inbound and outbound calls (internally and externally) within Teams
  • Call control of any Wildix devices assigned to the user’s account, including desk phones, DECT
  • Embedded SIP trunk that enables long-distance calls to 200+ countries
  • Integrated Fax and SMS server
  • Robust and reliable phone system that offers all the advanced telephony features
  • No complicated setup and added costs; calling to and from Teams is available out of the box

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