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This guide will lead you through the process of Salesforce Classic integration usage, starting from a Softphone installation and activation, and ending with practical examples for call receiving. Requirements: Created: June 2019 Updated: January May 2024 Permalink: https://wildix.atlassian.net/wiki/x/AArOAQ |
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Requirements:
- WMS version: 5.01 or higher
- Wildix UC-Business or UC-Premium license
- Salesforce license with access to the Classic Platform
- Activated Salesforce Payment Plan to set up Call Center, check the prices here
- Your Salesforce domain should be whitelisted on the PBX
Link to the application
The integration is available for the installation through the Salesforce AppExchange.
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