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- x-bees Standard license or higher
- ACL “Can See call recordings” enabled for users who should have access to transcriptions. ______ If the user has the permission but did not participate in the conference, to be able to access the transcription, the user should have ACL “Can See analytics” of the users who participated in the conference. ______
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View transcription of a conference
- During the conference, click the Transcription button in the top right corner under the Info button:
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Current limitations:
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View transcription of a call
Real-time transcription is available only if the call is being recorded. To view transcription, click on the Transcription button:
A dedicated dialog opens where the conversation is transcribed in real time:
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Important:
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To move the transcription to the Info frame, can click on the Expand button:
After the call, you can see the links to open or download the transcription in the conversation:
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