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Warning

This document is intended for the Wildix Partners who are participating in the x-bees partner program.

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x-bees Partner Program

In order to sell x-bees, it is mandatory to pass the training and get x-bees certification: https://training.wildix.com/x-bees-partner-program/ (currently available in English, other languages will be added later)

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  1. Click on + from the top panel
  2.  Add participants and click Next:
    • You can add PBX users, Salesforce or HubSpot leads and contacts, Phonebook contacts, email addresses

  3. Give your conversation a title and click Create
     



Set conversation picture 

In x-bees, you can set custom pictures for conversations. For this, open Conversation Info and hover mouse over the conversation avatar:


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Drag and drop a picture or click Select image button and upload the picture:


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Crop and scale the uploaded image and click Apply:

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The uploaded image is displayed as conversation avatar: 

Image AddedReplace conversation picture 

a) To replace image, click on the existing conversation picture -> press the button Upload image and upload a new picture:

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b) Alternatively, you can click View image:


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And on the View image screen, click Replace:


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Delete conversation picture

To remove image, click on the conversation picture Delete image:

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A screen informing that after image deletion your conversation avatar will be returned to the default one. Confirm deletion by clicking Delete


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Manage a conversation

Once a conversation has been created, click on the Info icon from the upper right-hand part of the screen to open the Conversation Info frame.

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Analytics

x-bees Analytics is an advanced analytics tool which lets to monitor any data you need in a highly customizable manner.

See more in documentation: x-bees Analytics


x-bees Chrome extension

Link to access the extension: https://chrome.google.com/webstore/detail/x-bees/olejekejjhgimnlliplaiodgmbpcflhi.

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