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Take the steps described in this Guide to upgrade Wizyconf PTZ camera in order to enable / disable the audio-tracking function. Created: June 2020 Permalink: https://confluence.wildix.com/x/P4GEB |
Table of Contents
Requirements
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Run WildixCameraUpgrader.exe application:
Connect the PTZ camera to the USB 3.0 port on your computer/ laptop
Warning Important: use your PC's or laptop's USB port. Do not use any USB hubs or extenders!
Wait til the application detects the PTZ camera:
Download the firmware Wildix_PTZcam_firmware_v3.1.68.db and click Select File to upload it:
Click Upgrade button and confirm the upgrade procedure by clicking Yes:
Wait til the application upgrades the PTZ camera
Warning Important: the procedure can take up to 20 minutes. Do not disconnect the camera during the upgrade procedure. It can harm your camera!
When the upgrade is completed, a popup window with a success message is displayed:
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