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This document explains how to add and use Collaboration WebAPI which allow integrating of Wildix Unified Communications capabilities into web applications and external software (CRM, ERP, Fias/Fidelio). Updated: October 2019 WMS Version: 5.0X / 4.0X Permalink: https://confluence.wildix.com/x/MwFuAQ |
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| If WMS version of your PBX is 4.02.44435.37 and higher and you have previously downloaded and integrated WebAPI JavaScript Library, you need to update it manually in order to ensure compatibility with the new Presence Server (available starting from the mentioned WMS version). |
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- A Wildix PBX
- Min. UC-Business License (https://www.wildix.com/licensing/)
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Both Wallboard and Hotel Manager require a Premium license. |
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You can download the JavaScript library from the the Wildix website or directly from your Wildix PBX using this path:
https://{PBX_IP}/public/wtapi.jsDeveloper’s Documentation is available online.
Read also: PBX Control APIs.
Access WebAPI Demo
You have several options to access WebAPI demo:
Option 1 - use our online demo version, available at https://wildix.com/webapi/#
For Hotel Manager, you can use the direct link: https://www.wildix.com/webapi/hotelManager/
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Note: Hotel Manager requires a special Dialplan configuration, find an example example here. |
For Wallboard, you can use the direct link: https://www.wildix.com/webapi/wallboard/
Click “Settings” and fill in the fields:
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Starting from March 2018, the latest versions of the most popular web browsers drop support for cross-requests for the protocol schema "file://". To continue using Hotel Manager and Wallboard, you need to add the domain to the whitelist in WMS Settings -> PBX -> Security; see documentation: Domain Whitelist (Allow Origin). In case you are using Wildix online demo available at www.wildix.com/webapi, add the domain www.wildix.com to the whitelist. In case you are using WebAPI uploaded on your web server, add your server domain to whitelist. |
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Note: Predictive Dialer requires a special Dialplan configuration, for more details contact Wildix Tech Support or or post your request on Wildix Tech Wizards Facebook Group. |
Hotel Manager
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User who needs to access Hotel Manager should be assigned at least a Business license. If you also need to use call billing feature, you need a Premium license (CDR-View). |
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Full list of supported features: https://www.wildix.com/call-center-wallboard/.
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Note: This version of Wallboard is an online demo, which can be used "as is". We provide a JavaScript library which allows a web developer to fully customize this template. Read the chapter Developer Documentation. |
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For access to Wallboard, read the chapter Access WebAPI Demo. |
Example of Wallboard and explanation of counters:
The counters start once you connect.
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Here you can find the default template and two additional templates for wallboard: https://drive.google.com/open?id=1HBc5SurA1bVbTveFoNQNM9z4Qgq-HL9P template queue-users: template queue-info: Notes:
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