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Warning

Current limitations:

  • USB Audio and call control currently supported only on Wildix headsets (WHS)
  • It is not possible to create a new conference room from the App, it is only possible to enter a conference if you were invited
  • Impossible to login to PBX via Google sign-on from the first attempt (it’s necessary to make a second try)

SuperVision Changelog: https://www.wildix.com/new-releases-and-updates/supervision-changelog/

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  • If your phone is on, turn it off
  • Press and hold the Headset button and turn on power (using power adapter or PoE)
  • Release Headset button after 5 seconds The image “W” (release the button right after Wildix logo appears on the display and then the recovery menuSelect )
  • Boot menu appears: select Factory reset using Volume Up/ Down buttons and press Headset button to confirm 


  • To proceed with factory reset, select Yes option and press Headset button to confirm 


  • Select Reboot system now and press Headset button to start the reset or wait 5 seconds for auto reboot 


  • After reset procedure, update Phone app to the latest version

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Appendix 6. Set up Google account 
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google
google

 You can sync your phone with your Google account. It allows you to use Google Calendar and to download applications from Google Play Market.

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